Your dealership’s good reputation can be lost in the blink of an eye when customers get vocal on social media Social spaces are a voice and a contact point for your dealership business, so it’s only natural that your customers …
A look at key strategies that can build relationships, develop trust and help your staff sell more cars “Automotive Salesperson” as a title has not changed, but the way in which car sales professionals approach their role certainly must. The …
A look at how dealers can use new technology and practices to improve and retain service business There’s often a view that automotive retailing is seen as a conquest business. Dealers, OEMs and their partners allocate a huge amount of …
In the first of a new historical series, Canadian auto dealer looks at some of the significant (and perhaps oft forgotten) milestones that helped form our nation’s auto industry into what it has become today Canada’s first automobile, and possibly …
The Western Canadian Dealer Summit was popular with sponsors who liked the idea of reaching a larger group of dealers If you build it, they will come. The sponsor support for the first-ever Western Canadian Dealer Summit was solid, and …
Nissan Canada’s leader talks about key factors in the brand’s considerable success over the last year and some of the strategies moving forward Last year was a significant one for Nissan Canada and its dealer network. The introduction of the …
At the third annual TalkAUTO Canada conference, jointly hosted by J.D. Power and Canadian Black Book, the overall theme that seemed to resonate was making that real connection — how modern auto retailers can develop true, personal relationships with their …
For 2015, OpenRoad Auto Group was named one of the 50 Best Employers in Canada. The survey, conducted by global consulting firm Aon Hewitt, ranked OpenRoad eighth overall out of the top 50. The accolade also represents the third time …
Ready or not, your customers expect to be treated differently We can all get caught up in the hype of a new trend or technology. Auto dealers are not immune to this reality. The fear that someone else has adopted …
I love the start of the year. After spending the past few weeks working through the many deadlines that come with winding down the past year and clearing my desk, it’s time to start looking towards the coming year. It …
The leaders that will be taking part in the OEM panel at the 3rd annual CADA Summit met yesterday with Richard Gauthier, President and CEO of the Canadian Automobile Dealers Association, and key members of the event planning team. The …
CarLingo says it has launched a new car shopping experience that will focus on fully understanding a potential car buyer’s needs before the buyer meets with the dealer. “There’s a lot of innovation going on in the automotive space right …
