Category: General

All that glitters

In March, the Canadian auto dealer team visited Las Vegas, Nev. to experience the bright lights in the big city. But the glitz, sizzle and pizzazz weren’t happening at a casino or nightclub — they were in the vast exhibition …

Restoring trust

May 3, 2016

Consumers think they know how much their used vehicles are worth. They’ve spent hours researching their make and model online to come up with what they think is a fair appraisal. What’s not always factored into the appraisal is mileage, …

The ‘wow’ factor

May 3, 2016

There was a lot to see at the 2016 Canadian International AutoShow, Canada’s largest expo of cars, trucks, concepts, classics and other vehicles. More than 1,000 vehicles were on display at the Metro Convention Centre in Toronto, Ont. from Feb.12-21. …

The auto buyer’s journey

May 3, 2016

The four phases of car buying are thinking, researching, buying and caring. There are three types of buyers that walk into your dealership: “self-serve,” the “facilitator” and the “handhold.” 90% of shoppers make up the self serve and facilitator category, …

John White takes helm of CADA

April 27, 2016

John White, the new President and CEO of the Canadian Automobile Dealers Association (CADA), recognizes he is replacing an industry legend, but says he’s up for the challenge of leading Canada’s national dealer association. White, an automotive industry veteran with …