Some say we’ve seen this all before. But this time, it really is different. I first wrote about this topic in 1995–1996. Then again in 2003 when Block Exemption regulations in Europe were introduced, then yet again in 2008-2009 during …
Dealers trying to navigate the future of auto retailing can be sure of one thing – it will be a wild and wooly roller coaster ride It seems though you cannot escape the barrage of “experts” predicting the demise of …
Chuck Seguin: Canadian auto dealer columnist Chuck Seguin offers his thoughts on the highlights from the the 2017 CADA Summit. When he wasn’t taking in the presentations, Seguin also conducted video interviews with a number of dealers at the event. …
In the midst of auto industry disruption there are big opportunities and risks The conversations I have had recently with current and future retailers covered the full spectrum of concern over uncertainty of the future of auto retailing, on the …
Consumer preferences are changing, and our business models must match Over the past few decades, shock waves have hit our beloved industry that drives or promises to drive change. It seems to me that we are, once again, on the …
Dealerships that have strong management, a long-term vision and a succession plan might have a higher worth. It continues to amaze me that many of the dealers I speak with still do not have a reliable succession plan. This holds …
In the face of uncertainty, it’s more important than ever to get prepared The first quarter of 2016 has surprised many and also disappointed a few. With year-to-date new vehicle sales up in most parts of the country, Alberta, Saskatchewan …
In recent years, staging has become big business in residential real estate. A whole economy has emerged to prepare your principal residence and vacation properties for resale. It’s quite disheartening as a proud real estate owner to hear that your …
HOW WILL THE RECENT PARTNERSHIPS IN THE AUTO INDUSTRY AFFECT DEALERS? Snow, icy roads, cancelled flights and multiple accidents — just the usual fare for the North American International Auto Show and other auto industry events held in Detroit this …
EXPLORING SOME OF THE BIGGEST OWNERSHIP TRENDS AND PREDICTIONS FOR THE YEAR AHEAD At this time of year, media of all sorts, shapes and sizes offer predictions of what is possible in the year ahead. Predictions are subjective, and tend …
FROM INDOOR PLAY AREAS TO FULL-FLEDGED RESTAURANTS, DEALERSHIPS ARE UPPING THEIR GAME TO PROVIDE THE BEST CUSTOMER SERVICE In recent months I have had the pleasure of attending a few dealership grand openings in Canada and the U.S. All were …
