Consumer preferences are changing, and our business models must match Over the past few decades, shock waves have hit our beloved industry that drives or promises to drive change. It seems to me that we are, once again, on the …
Dealerships that have strong management, a long-term vision and a succession plan might have a higher worth. It continues to amaze me that many of the dealers I speak with still do not have a reliable succession plan. This holds …
In the face of uncertainty, it’s more important than ever to get prepared The first quarter of 2016 has surprised many and also disappointed a few. With year-to-date new vehicle sales up in most parts of the country, Alberta, Saskatchewan …
In recent years, staging has become big business in residential real estate. A whole economy has emerged to prepare your principal residence and vacation properties for resale. It’s quite disheartening as a proud real estate owner to hear that your …
HOW WILL THE RECENT PARTNERSHIPS IN THE AUTO INDUSTRY AFFECT DEALERS? Snow, icy roads, cancelled flights and multiple accidents — just the usual fare for the North American International Auto Show and other auto industry events held in Detroit this …
EXPLORING SOME OF THE BIGGEST OWNERSHIP TRENDS AND PREDICTIONS FOR THE YEAR AHEAD At this time of year, media of all sorts, shapes and sizes offer predictions of what is possible in the year ahead. Predictions are subjective, and tend …
FROM INDOOR PLAY AREAS TO FULL-FLEDGED RESTAURANTS, DEALERSHIPS ARE UPPING THEIR GAME TO PROVIDE THE BEST CUSTOMER SERVICE In recent months I have had the pleasure of attending a few dealership grand openings in Canada and the U.S. All were …
DEALERS SHOULD START THINKING NOW ABOUT ANY SUCCESSION PLANNING AND START PREPARING FOR IT Although January 1 marks a new year, the planning for that year should start now — assuming you have not already started. I talk to many …
REITS ARE BECOMING MORE POPULAR IN THE CANADIAN AUTOMOTIVE LANDSCAPE —COULD THEY WORK FOR YOUR DEALERSHIPS? With the recent launch of Automotive Properties Real Estate Investment Trust and the purchase of four Canadian dealership properties by Capital Automotive Real Estate …
DEALER CONSOLIDATION IS BECOMING MORE POPULAR IN CANADA, AND WE EXPLORE WHY THAT IS Most great athletes want to go out on a high and be remembered for their legacy. However, some are reluctant to give up the game they …
EMPLOYEE ENGAGEMENT IS CRUCIAL TO MAKE YOUR DEALERSHIP STAND OUT FROM THE CROWD Recently a dealer said to me, “This would be a great business if it weren’t for customers and employees.” I found this a little shocking that a …
