The game is changing
Things are moving quickly, and dealers need to study it carefully As we usher our 2018 and roll in a new year, I sit back, and ponder the events and circumstances of today. I can never remember a time in …
Category: Aspects of ownership: Chuck Seguin
The evolution of normal
In our topsy turvy world, we must remain true to our core values and serve our customers With all the goings on, some involving NAFTA, tariffs and changes in governments, uncertainty permeates in the air. Virtually all walks of life …
Succession planning is a sleeper issue
Shake off the summer slumber and let’s get back at it It’s been an absolutely beautiful summer for most parts of Canada. The effect of hot, sunny weather however must now be pushed aside as we enter the fall selling …
Almost there and it’s about time!
More dealer groups will be buying dealer groups. For several years I have been advocating for the need for brands to allow public ownership within their Canadian franchised dealership networks. The advancement of that thought has been painfully slow in …
New Zealand auto retail experiment worth watching
Dealership franchise agreements are the bedrock of the retail auto industry. But what if the OEM suddenly changes everything? Since the inception of the automobile industry, dealerships have been a way of life. Originally started as a way to attract …
Dealers should coach more and play less
Dealership performance can improve if dealers focus on leading and not doing I am very fortunate to have the regular opportunity to speak confidentially to auto dealers about their businesses. I consider this an honour and a vote of trust …
Is the time right to sell your dealership?
2018 predicted to be a strong year for buy/sell activity For most, generally speaking, protecting one’s investments, preserving one’s capital and protecting long-term family security becomes more important as one gets older. This is especially true when the view of …
Innovation engine not just driven by OEMs
Car companies are increasingly open to partnerships to help spur new ideas This year’s consumer electronics show was more about vehicle capability than anything else. The auto industry barn doors have been propped wide open, not to let what’s inside …
Lots to ponder in days ahead
With a new year around the corner, dealers need to figure out their long-term strategy Is it just me, or has the pace of change kicked into overdrive? 2017 certainly has seen exponential exposure to our changing vehicle landscape, consumer …
The commission conundrum
The changing customer experience and OEM incentives are changing the way dealerships pay their sales teams On many fronts, we all know that our business is not what it used to be. Online sales activities result in declining showroom traffic …
One voice for all
Celebrating 75 years of excellence with the Canadian Automobile Dealers Association Over the past summer all Canadians have been celebrating Canada’s 150th anniversary of Confederation. Festivals and celebrations of all shapes and sizes took place on and around July 1, …
The heady days of summer…fall, winter and spring
From within and without, technological, regulatory and social disruptors have got dealers thinking — a lot We are fortunate to be involved in a great industry. Each and every day is exciting, challenging and rewarding. Sometimes, though, it can be …
