Environmental responsibility is important to consumers across the globe. They’re starting to walk the talk, and dealers who choose to ignore doing their part risk the impact of going against consumer values. We have all lived through down business cycles …
Dealer principals are tasked with navigating uncertain waters, and leaning on trusted advisors is a wise course of action. Over my career, in which I have dealt with car dealers and other entrepreneurs, I have noticed that many are lonely. …
Like the changing seasons, the automotive retail industry is in transition and it will require dealers to focus more on long-term planning if they are to remain ahead of the game. We are all familiar with the changing seasons. The …
Dealers focused on the day-to-day find it hard to fully grasp the big industry changes that are coming In this period of uncertainty in automotive retail, many dealers have more questions than easy answers. I am quite fortunate to be …
A glimpse down the road reveals dealers have as much opportunity as risk. Automotive retail is a fascinating business. Not many people outside our industry understand that. It’s complex, vibrant and exhilarating. Get some of our industry in your blood …
New transportation models will help determine which dealerships provide the consumer access, and in so doing will drive a dealership’s decision to buy, sell, or hold Today’s hot topics are surrounded by uncertainty. That uncertainty is running rampant in the …
What would a salesperson from 30 years ago experience in a modern dealership today? If you’ve been living under a rock or have been trapped in a time capsule for the past 30 years, you would be absolutely shocked at …
Amidst so much uncertainty, there are many unanswered questions for dealers, OEMs and consumers Over the past few months I have been asked, more often that ever before, for my views on what I am seeing in the marketplace. There …
Things are moving quickly, and dealers need to study it carefully As we usher our 2018 and roll in a new year, I sit back, and ponder the events and circumstances of today. I can never remember a time in …
In our topsy turvy world, we must remain true to our core values and serve our customers With all the goings on, some involving NAFTA, tariffs and changes in governments, uncertainty permeates in the air. Virtually all walks of life …
Shake off the summer slumber and let’s get back at it It’s been an absolutely beautiful summer for most parts of Canada. The effect of hot, sunny weather however must now be pushed aside as we enter the fall selling …
More dealer groups will be buying dealer groups. For several years I have been advocating for the need for brands to allow public ownership within their Canadian franchised dealership networks. The advancement of that thought has been painfully slow in …
