Challenges abound for dealers
There are mixed signs in the market, and some dark clouds dealers need to keep their eyes on. Looking back over the years, the job of a dealer used to be quite simple: unlock the doors, and the customers either …
Category: Aspects of operations: Chuck Seguin
Living with uncertainty
Dealers are facing one of the most uncertain periods in their history. Time will tell how it will unfold. Stay vigilant. The challenges facing automobile dealers are increasing at an alarming rate. The forces of nature that historically impacted automobile …
Why momentum matters
Seems like you can’t get your dealership out of second gear? Maybe it’s time to rethink your approach. Is your dealership experiencing momentum? Momentum is a term generally used to describe forward physical movement. its effects, however, can apply to …
AI and customer impressions
Machine learning is part of our operations. But we need to build proper safeguards to deliver a great experience. I really like this time of year. It’s when pundits from many walks of life opine on where our automotive business …
Cautious optimism leaning into 2024
High interest rates and rising consumer debt levels are impacting the outlook for dealership success. Let me start by saying that generally we are still a year away from possibly experiencing significant upward shifts in our retail automotive businesses in …
Will 2024 be a return to normal?
Is there even a new normal in the dealership world or is the business just in constant evolution? Often when I speak with folks from auto retail, I often get the question “when do you think things will be back …
2024 is right around the corner
Now is the time to make your plans for next year, especially with so much uncertainty. In many ways I find that the beginning of fall is the perfect time to start planning for next year. By the time …
Stay alive until twenty twenty-five!
Words for the wise as dealers navigate the murky waters ahead. As I was driving to a meeting this morning and listening to Squawk Box on CNBC, they were discussing the current state of the economy and what could lie …
Light at the end of the tunnel
Optimists and pessimists have a lot to consider in the days ahead As we peek around the corner to get a glimpse of what could possibly lie ahead, I think of the saying “is that light at the end of …
Where do we go from here?
There’s a lot of change in the air and dealers are thinking their way through it As we sit here in the first quarter of 2023, having lived through two tough years of uncertainty, what can we expect in the …
Getting out of the backfield
I can’t help but look at our current business situation and describe it with a sports metaphor. At the time of writing, it’s Super Bowl weekend in a few days, the NHL all-star game has just finished and the NBA …
Looking ahead is not easy
We may have to be prepared for some short-term pain before long-term gains To say that the past few years have been the catalyst to a ”new normal” would be an understatement. So many different world events since 2018, and …
