After more than three decades as the face of Canadian Black Book, Kathy Ward is retiring from the organization, announced company President Brad Rome. Bill Ward, Kathy’s father, brought Black Book to Canada in 1961, and Kathy became involved with …
Looking at the ripple effects of the Brexit crisis Though an ocean separates us from Europe and the serial crises that have engulfed the continent and the European Union (EU) in recent years, it is hard to avoid wondering for …
When it comes to digital performance, dealers have plenty of room to improve, according to the Yahoo 2016 Canadian auto study. Three in four of the 1,100 Canadians surveyed said they want a better experience at the dealership, with many …
Dealers got a dose of inspiration at the second Trillium Automobile Dealers Association (TADA) Auto Dealers Innovation Series when they heard from Bruce Croxon, a former “Dragon” from the hit CBC reality TV show Dragons’ Den. Croxon, best known as …
Mercedes-Benz Durham has a new general manager and partner. Neal Bodack, Vice-President of National Sales at Mercedes-Benz Canada, will be joining the Mercedes-Benz Durham dealership after having worked at the carmaker since 1988. Bodack will also become a key member …
Rifco National Auto Finance Corp. announced it has raised $27,000 through its 5th Annual Charity Golf Classic. The proceeds went to the Red Deer Food Bank, the recipient of this year’s fundraising events, said the company. “This has been a …
Vehicle listings with multiple photos on autoTrader have 10 times more engagement than those without, found TRADER Corp. That’s why the company is now offering a 360-degree photo solution that enables car shoppers to see multiple high quality photos of …
Tools of the trade Wheel Washer – Automatic wheel washer The Automatic Wheel Washer by Martin Industries deep cleans chrome and painted wheels. The Automatic Wheel Washer begins the washing cycle for 80-120 seconds, depending on the state of the …
BMW Richmond Hill’s service-only centre is now officially open for business. This 13,000 sq.ft. facility is equipped with 120 parking spots, 12 service technicians, three service advisors, two parts advisors, support staff and management, all designed to service BMW customers …
Second DrivingSales Canadian Dealer Forum inspired dealers to go the extra mile It had been years since Eric Jonker, General Manager of Jonker Honda in Langley, B.C., attended an automotive conference. But when DrivingSales announced it was hosting its second …
A recent study by J.D. Power shows that the use of online shopping tools can significantly improve satisfaction among consumers shopping for a new vehicle. Four key elements, including information/content, appearance, speed and navigation, were measured to determine how useful …
OpenRoad Auto Group has come up with a new way to drive traffic back to The BMW Store and help market the brand. The British-Columbia based dealership group recently launched a BMW “pop-up” shop at Oakridge Centre Vancouver, making it …
