The changing customer experience and OEM incentives are changing the way dealerships pay their sales teams On many fronts, we all know that our business is not what it used to be. Online sales activities result in declining showroom traffic …
Celebrating 75 years of excellence with the Canadian Automobile Dealers Association Over the past summer all Canadians have been celebrating Canada’s 150th anniversary of Confederation. Festivals and celebrations of all shapes and sizes took place on and around July 1, …
From within and without, technological, regulatory and social disruptors have got dealers thinking — a lot We are fortunate to be involved in a great industry. Each and every day is exciting, challenging and rewarding. Sometimes, though, it can be …
A new Canadian auto dealer video series offers different perspectives from industry insiders As winter turns into spring and people begin to breath in the fresh air and feel the warmth of the sun on their faces, auto dealers have …
Some say we’ve seen this all before. But this time, it really is different. I first wrote about this topic in 1995–1996. Then again in 2003 when Block Exemption regulations in Europe were introduced, then yet again in 2008-2009 during …
Dealers trying to navigate the future of auto retailing can be sure of one thing – it will be a wild and wooly roller coaster ride It seems though you cannot escape the barrage of “experts” predicting the demise of …
Chuck Seguin: Canadian auto dealer columnist Chuck Seguin offers his thoughts on the highlights from the the 2017 CADA Summit. When he wasn’t taking in the presentations, Seguin also conducted video interviews with a number of dealers at the event. …
[wzslider autoplay=”true”] Once again an annual global trek brought dealers and their key managers to New Orleans, Louisiana for the largest gathering of dealers and industry players. Thousands of industry folks from around the world have been active networking, learning …
In the midst of auto industry disruption there are big opportunities and risks The conversations I have had recently with current and future retailers covered the full spectrum of concern over uncertainty of the future of auto retailing, on the …
Consumer preferences are changing, and our business models must match Over the past few decades, shock waves have hit our beloved industry that drives or promises to drive change. It seems to me that we are, once again, on the …
Dealerships that have strong management, a long-term vision and a succession plan might have a higher worth. It continues to amaze me that many of the dealers I speak with still do not have a reliable succession plan. This holds …
