What pandemic-learned experience tells us about our customers and future business. The past 18 months have been a true learning experience. As the world pivoted towards digital transformation, auto retailing had no option but to follow. Up until then, traditional …
Doing things the good old way might not work anymore. By the time you read this article, some 18 months will have passed since the dominance of the pandemic took over our personal and business lives in March 2020. Rolling …
For auto dealers, that may not necessarily be a bad thing. The past 16 months have been filled with stops, starts, restarts, more stops and more restarts. By the time this article comes to print, in the next few months …
Succession planning can be complicated and it involves many moving parts, but whatever you can do in advance, do it now. All throughout history, ownership and management succession have continued to play an integral role in ground-level operations at automobile …
The automotive retail buy-sell market is ripe for the picking and selling of dealerships. In normal times, “hot, hot, hot” would refer to trips to the sun-bleached islands, walking barefoot along the sandy surf and sipping your favourite cocktail. The …
We are no longer selling. Instead, the consumer is buying and digitization is the engine we need to boost auto retail to the next level. 2020 turned out to be a year of accelerated digitization, created by the need to …
Looking ahead, it’s going to be a year of shifting sand and changing tides. But dealers are used to that. After a dreadful 2020, Canadian automobile dealers are looking for better days ahead. Our business, as we knew it, shifted …
How you manage your team can make a difference in how your dealership progresses amid the pandemic. During these pandemic times, there is one question I have been asked over and over again. Is this the right time to ____? …
COVID-19 is a crisis like we have never seen, but there are ways to pull through this unprecedented period of uncertainty. Many of us have, at one time or another, successfully worked through a crisis. Although always significant, the cause …
With everything going on, buy-sell activity is still very much alive. T he world we live in today is radically different than 180 days ago. Global health and safety mandates focused around enhanced personal hygiene and physical and social distancing …
The longer-term impacts of the pandemic are just starting to manifest. It will be anything but business as usual for automotive retailers. Control over the COVID-19 pandemic appears to have improved, and many of us that have been working at …
The impact of the novel coronavirus on consumers and the auto retail sector will change the way we do business for more than just the short-term. The change will be long-lasting. History is unfolding right before our eyes. Little did …
