The longer-term impacts of the pandemic are just starting to manifest. It will be anything but business as usual for automotive retailers. Control over the COVID-19 pandemic appears to have improved, and many of us that have been working at …
The impact of the novel coronavirus on consumers and the auto retail sector will change the way we do business for more than just the short-term. The change will be long-lasting. History is unfolding right before our eyes. Little did …
Data is the new gold, and with significant changes coming up and numerous industry players looking to get their hands on it, dealers will need to ensure they are an integral part of the process. For years dealers have allowed …
Looking back at the previous decade, there has been much change. But there are also numerous opportunities for dealers in the decade ahead, if they know where to look, and how to adapt to these changes. Looking back, the 2010s …
Environmental responsibility is important to consumers across the globe. They’re starting to walk the talk, and dealers who choose to ignore doing their part risk the impact of going against consumer values. We have all lived through down business cycles …
Dealer principals are tasked with navigating uncertain waters, and leaning on trusted advisors is a wise course of action. Over my career, in which I have dealt with car dealers and other entrepreneurs, I have noticed that many are lonely. …
Like the changing seasons, the automotive retail industry is in transition and it will require dealers to focus more on long-term planning if they are to remain ahead of the game. We are all familiar with the changing seasons. The …
Dealers focused on the day-to-day find it hard to fully grasp the big industry changes that are coming In this period of uncertainty in automotive retail, many dealers have more questions than easy answers. I am quite fortunate to be …
A glimpse down the road reveals dealers have as much opportunity as risk. Automotive retail is a fascinating business. Not many people outside our industry understand that. It’s complex, vibrant and exhilarating. Get some of our industry in your blood …
New transportation models will help determine which dealerships provide the consumer access, and in so doing will drive a dealership’s decision to buy, sell, or hold Today’s hot topics are surrounded by uncertainty. That uncertainty is running rampant in the …
What would a salesperson from 30 years ago experience in a modern dealership today? If you’ve been living under a rock or have been trapped in a time capsule for the past 30 years, you would be absolutely shocked at …
Things are moving quickly, and dealers need to study it carefully As we usher our 2018 and roll in a new year, I sit back, and ponder the events and circumstances of today. I can never remember a time in …
