SOME OF THE AUTO INDUSTRY’S BEST AND BRIGHTEST SHARE THEIR THOUGHTS ON DIGITAL AUTOMOTIVE RETAILING We all know that digital is the future in our business. Dealers need to be online, actively engaging users and serving their customers — from …
RICHARD COOPER POSES THE QUESTION OF WHETHER TABLETS WILL SERVE TO ENHANCE THE OVERALL CUSTOMER EXPERIENCE WHEN IT COMES TO DEALERSHIP SHOWROOMS Last year, I wrote about the “digital face” of dealerships and the divide between the digital world consumers …
A rapidly changing job market, not to mention laws and processes can make it very difficult for dealers to find and hire the right people. Given how busy many dealers are with running their operations, finding a qualified third-party that …
A HEALTHY DEALER DISCUSSION, ELECTRIC MOBILITY AND THE GENERATIONAL DIVIDE WERE JUST SOME OF THE HIGHLIGHTS OF THE SECOND ANNUAL TALKAUTO CANADA CONFERENCE Any opportunity where people get a chance to meet, network and share ideas can only serve to …
Canadian auto dealer traveled to Nissan Canada headquarters in Mississauga, Ont. where our columnist and automotive journalist Petrina Gentile conducted an exclusive interview with Christian Meunier, President, Nissan Canada Inc. Here’s part of the conversation. You can watch the full …
Since opening in 1994, Richmond Hill Toyota has over than 35,000 units, including more than 10,000 certified used vehicles, from its current location at 9144 Yonge Street. With the dealership about to embark on its third decade serving the local …
On the outskirts of London, Ont. an impressive new auto mall is taking shape. Designed to provide auto retail customers with a one-stop shopping experience, the mall, which is a dealer-owned and funded project, will comprise a number of new …
The Trillium Automobile Dealers Association (TADA) has said it is disappointed with the stance the Ontario provincial government has taken regarding the Drive Clean program. The association has called on Queen’s Park to reduce the program’s fees (currently $35 plus …
In Vancouver, B.C., Cadillac, Chevrolet, Buick and GMC dealership Dueck on Marine, (located at 400 South East Marine Drive in the city) recently celebrated the unveiling of Cadillac’s new 2014 CTS sedan. Close to 600 guests descended upon the dealership …
SERVICE IS FRONT AND CENTRE AT MODERN DEALERSHIPS A funny thing happened when I went to retrieve my car the other day from my dealership after getting winter tires installed. It had transformed. No longer was it a cramped facility …
At Canadian auto dealer, we spend a lot of time reporting on how the business is changing, how the products and services available to dealers; the job descriptions and elements of the store are evolving. There’s no question that with …
CADA Summit attendees can expect a lively debate when the three OEM leaders take the stage for the manufacturing panel at the second annual CADA Summit held next month in Toronto. The three OEM leader panelists met Tuesday at the …
