The 2019 Canadian Black Book Best Retained Value Awards winners are in — and for this 12th annual edition, the list features a new category and the second-highest ever overall retained value across all models. The list reveals to Canadians …
Cox Automotive Canada’s Dealer.com has launched what it calls new innovations meant to enhance dealers’ technology and data capabilities to improve the consumer shopping experience. “With features previously unavailable in Canada, the Dealer.com experience will be easier and more efficient …
Much attention has been given to the customer experience at Pfaff Subaru’s new 22,000–square foot dealership in Ontario’s Guelph Auto Mall, which is now open to the public. The dealership is embracing the group’s next-generation customer experience, which means it …
TRADER has joined a growing number of companies offering live chat solutions to help Canadian car dealers meet consumer demands for a better car shopping experience. The company said its new chat, text and in-app messaging platform allows consumers to …
Kia Canada is teaming up with Ontario-based Car Media 2.0 to help promote its certified pre-owned (CPO) online vehicle merchandising. Car Media 2.0 is a provider of high-resolution digital photographs for new and used vehicle listings. Its recent partnership means …
The City of Vancouver has received $300,000 in funding from the Government of Canada to build six electric vehicle (EV) fast chargers. The announcement was made by Pamela Goldsmith-Jones, Member of Parliament for West Vancouver–Sunshine Coast–Sea to Sky Country, on …
Canada’s Unifor union is targeting GM’s “massive” profits in its latest attempt to try to reverse General Motors’ decision to idle its Oshawa, Ont., assembly plant. The union claims GM earned US $8.1 billion in 2018, but still plans to …
It should come as no surprise to industry watchers that new-vehicle sales declined in January 2019. Sales of 108,774 vehicles were down 7.3% from the same month a year ago, continuing a trend of diminishing sales that is now 11 …
Cadillac’s retail business continues to expand with the launch of its first and largest dealer location in North America: Carter Cadillac in Calgary, Alta. “We’ve noticed an increased interest in luxury vehicles in the west and Calgary is the highest …
Leader Auto Resources (LAR), said to be the largest car dealer buying group in North America, has appointed Tony McQuillan as its new OEM Collision Manager. The group is based in Pointe-Claire, Que., though in his newly created position McQuillan …
Mobials has gathered its digital retailing tools under one roof — now known as the AutoVerify Suite. The company calls it a “one-stop-shop” meant to help Canadian car dealers save money by partnering with a single vendor for their digital …
Unifor continues to ramp up the pressure on General Motors in hopes of reversing the company’s plans to shutdown its Oshawa, Ont., assembly plant. In its latest move, the union promoted a hard-hitting message during Sunday’s Super Bowl, in which …
