Focusing on industry trends Sejal Pietrzak, President & CEO — Automotive CRM software provider DealerSocket sailed into the NADA Show on the momentum they had build over the previous year, thanks to three key areas of focus. Over the past …
Navigating a changing market Howard Cobham, Senior Vice President Dealer Services — GM Financial attended the NADA Show for the eight time as both a business in Canada and in the U.S., with a focus around the things that are …
It’s all about the culture Nino Malka, National Sales Director — Culture is an important part of Serti’s business, and one of the main reasons the company continues to flourish in Canada. The Quebec-based company, whose DMS system is geared …
Time to buy or sell? Brian Brown, COO — Trade and a shift in the market has bred uncertainty in the automotive industry, and many dealers are now considering whether it’s time to sell or expand their business. It’s a …
It’s all about the consumer Diego Sanson, Vice President International Business Development — Meeting consumer needs by providing a good service and price will help them gain confidence when searching for a new or used vehicle online, according to Diego …
Tackling hiring and retention Bri Newman, Vice-President — The issue of employee hiring and retention is nothing new to automotive retailers — it’s been flagged before. It was even on the minds of dealers at the 2018 NADA Show, but …
Helping buyers save time Michael Ryan O’Connor, CEO — Time appears to be the new currency for consumers and businesses: no one has more of it to give. At this year’s NADA Show, Michael Ryan O’Connor, President and CEO of …
A look at the U.S. economy Patrick Manzi, Senior Economist — NADA has forecasted sales of 16.8 million new cars and light trucks in 2019, which would represent a decline in sales of about 3 per cent compared to 2018, …
Exciting times Matt Lawson, VP Dealer Groups & OEM — Matt Lawson, VP of Dealer Groups & OEM at TRADER, was excited to attend the NADA Show 2019 — and for good reason. Like other companies that Canadian auto dealer …
Improving the customer journey Jeff Clark, VP Media Solutions — Providers of digital retail tools understand the importance and perhaps urgency to improve the customer journey — and by extension their overall experience. Cox Automotive Canada’s team spent a significant …
End-to-end business flow Maury Marks, Pres. & CEO — Providing dealers with tools that offer an end-to-end flow can help them save time and smooth out their entire business process, according to Maury Marks, President & CEO, Quorum Information Technologies. …
Moving towards an end-to-end solution Dennis Welsh, Director, Marketing — More and more business providers in the automotive retail landscape appear to be moving towards an end-to-end solution — one platform, one provider — and Dealer-FX is no exception. The …
