Pfaff Automotive Partners has launched a new vehicle purchasing model that aims to change the car-buying experience for Canadians. Known as the Future Retail Model, the automotive group designed the model to be faster, easier and more transparent for car …
The ride-sharing market is heating up with new competition that could raise the stakes for more established companies like Uber and Lyft. Bide, a real-time bidding ride-share platform, is preparing to launch a service that will allow riders to choose …
Automotive dealership management and software company VinSolutions will host a summit this fall to explore “super-powered success” with new CRM skills and industry insights. The event is an annual gathering hosted by VinSolutions and known as the VinWorx user summit. …
Hyundai Motor Group recently announced the opening of an exhibition hall dedicated to fuel-cell electric vehicles and related technologies. Known as Hyundai Hydrogen World, the 406 square-metre centre is located in the Century Square in Shanghai, China, and will be …
In the long days of summer, the automotive retail industry feels a little sleepy. A lot of dealers, and most Canadians, take a little downtime, hang out at the cottage, or take summer road trips. But even though it might …
This quote has been making the rounds widely in various forms, and is increasingly being touted as an obvious truth. And frankly I agree. It seems to have been first attributed to Watts S. Humphrey, an American pioneer in software …
Changing consumer demands and new technology are impacting the F&I office experience. Dealers are starting to adapt. An increasing number of car dealers are feeling the pressure: consumers want transparency when it comes to the full cost of vehicle ownership, …
Electric vehicles and advanced technology trends are increasingly impacting the automotive space, but customer service and satisfaction still remain a key recipe for dealer success. The nature of change in the automotive industry has occurred at an increasing rate in …
The U.K. experience with mobility and transportation changes could be a window into Canada’s future. Change and disruption is coming; it’s real and very apparent. If you hang around the transportation space in the U.K. for only a brief period …
The fuel economy and greenhouse gas emission standards debate deepens and becomes more complex. Forgive the Lord of the Rings parody in the title, but I couldn’t help thinking about that line when it was announced a couple of weeks …
As Canada aligns itself with California on emissions standards, it may be easy to forget that a single North American standard is what we need — and what will deliver the most benefits. As we head into the fall election, …
There may be fewer new-vehicle customers around in the next few years, which means dealers will need to make a good, memorable impression to appeal to consumers’ emotions. New vehicle sales in Canada continue to trend downwards, despite a near …
