Dealers focused on the day-to-day find it hard to fully grasp the big industry changes that are coming In this period of uncertainty in automotive retail, many dealers have more questions than easy answers. I am quite fortunate to be …
With the new vehicle market expected to dip slightly this year and used vehicles set to increase, dealers will need to capitalize on their businesses and develop their used program to weather the storm. The Canadian economy is recovering from …
Are mergers the next step to ensuring the survival of OEMs? Towards the end of May, the trade press announced that FCA would enter merger talks with Renault — a merger that, if pursued, would create the third largest automaker …
Selling used vehicles is increasingly moving towards digital, which is poised to dominate in the future. Dealers looking to stay in the game will need to get their digital strategy in order and consider some new approaches. The used vehicle …
OEMs are implementing more technology elements into their products advisor training to help boost engagement Vehicle manufacturers are increasingly using technology to improve product training for dealers, adding things like virtual reality and gamification to their repertoire of tools. One …
Dealerships are turning to technology and new processes to help improve customer experience and boost loyalty Survival in today’s automotive market may hinge on a car dealership’s ability to provide an integrated customer experience strategy — a key factor in …
Handy tool helps automate complex pricing to help provide quick quotes so dealerships increase sales for tire packages and accessories In a world where car dealers can be overwhelmed by companies pitching them complex systems to improve their performance, sometimes …
Solid industry and community support for student-run Georgian College Auto Show On the opening day of the 34th Georgian College Auto Show in Barrie, the sun shone brightly, as did the students from the Automotive Business School of Canada program …
25,000 descend on Toronto for massive tech conference that touched on auto industry trends. When you say “collision” to car dealers, it means something completely different. But the type of collision that crashed into Toronto and turned the city upside …
Auto retailers are looking for lenders to help build a dealer-lender relationship that is focused on ease of doing business, said J.D. Power in a news release. The company just released its 2019 Canada Dealer Financing Satisfaction Study, which reveals …
Collision is generally a negative term — something people try desperately to avoid. But for many of the 25,000 people from around the globe who visited Toronto in May to attend the Collision conference — one of North America’s largest …
Products must continually evolve to remain relevant to the changing needs of their customers. Ideally, product designers will anticipate those needs and stay a few steps ahead of their customers. This is true of all products — including magazines. When …
