There may be fewer new-vehicle customers around in the next few years, which means dealers will need to make a good, memorable impression to appeal to consumers’ emotions. New vehicle sales in Canada continue to trend downwards, despite a near …
Like the changing seasons, the automotive retail industry is in transition and it will require dealers to focus more on long-term planning if they are to remain ahead of the game. We are all familiar with the changing seasons. The …
Canadians are warming up to electric vehicles, but they have numerous questions when they arrive at the dealership. Here’s your primer on how best to answer them. When you run a nationwide platform dedicated to electric-car charging, you end up …
China and Europe, both significantly large automotive markets, are pushing the EV trend forward, quickly, and its influence is and will be felt in other areas of the world — including North America. Almost overnight, it seems, automakers are all …
The future of fixed ops involves adopting new technologies, improving marketing and upgrading facilities to better meet the needs of customers. We talk to a few providers to get their thoughts on what the industry needs. The showroom floor has …
AMBASSADORSHIP For extraordinary service to the community and the industry Nav Bhatia, Rexdale Hyundai, Toronto, ON Advice to others: Like every business there will be ups and downs. Ride through the wave. More importantly, give yourself a greater purpose to …
Celebrating the best in the business in 2019 AMBASSADORSHIP For extraordinary service to the community and the industry Jamie Massie Georgian Chevrolet Buick GMC, Barrie, Ontario Brands represented: Chevrolet, Buick, GMC Years in business: 38 Number of employees: 150 Keys …
It’s been a tough first half for Canadian auto sales, and some automakers are coping with the down market better than others. After 16 months of steady decline, new-vehicle sales in Canada through the first half of 2019 were down …
Dealer-FX has released a new mobile app that notifies dealership employees and customers of vehicle status updates, according to a company news release. Known as Dealer Messenger, the app basically adds mobile functionality to the existing web-based application to improve …
Lexus, Honda, Toyota and Porsche received the most model-level awards during J.D. Power’s presentation of its 2019 resale value awards on August 21, which recognizes the best resale value across 26 model segments after three years of ownership. “One of …
The Government of Canada continues to push for the uptake of electric vehicles across the nation — its latest move being the investment of nearly $2 million for Quebec-based Mogile Technologies to develop two EV infrastructure solutions for the province. …
Marc Garneau, Canada’s Minister of Transport, recently announced a new Alexa service that would provide consumers with vehicle recall information. Known as “Vehicle Recalls Canada”, the service must first be enabled through the Amazon Alexa application before it can be …
