Eighty-seven per cent of dealerships in Canada have seen their revenues decline by more than 30 per cent due to the impact of COVID-19, according to a national survey from the Canadian Automobile Dealers Association (CADA). The findings in the …
Canadian auto dealer publisher Niel Hiscox talks with Michael Stassen, President, and Sandra Conrad, HR Specialist and CSR with DealerPILOT about key HR issues dealers need to consider during the pandemic and afterwards. Dealerships need to carefully assess how they …
Andy Moss, CEO of Roadster, has been watching the auto industry move quickly to adopt digital retailing — but now it’s in overdrive. Michelle Denogean, the company’s CMO, discusses how dealers are adapting, and the longer-term implications for digital commerce …
Monte Weis, President of Weis Group, talks about how dealerships will be adapting their physical locations in the short-term to accommodate physical distancing and providing touchless services. Weis also looks at the impact the pandemic might have on factory image …
China is handing out cash to car buyers to help revive the country’s automotive market, which suffered massive sales declines in the first quarter of 2020 — particularly due to COVID-19. “The auto industry plays a crucial role in China’s …
Quebec is considering its next steps for business in the province as it prepares for a post-COVID-19 world. “It will be a new world,” said Pierre Fitzgibbon, Quebec’s Economy Minister. He expects the behaviour of both consumers and governments to …
Volkswagen will offer financial assistance to its U.S. dealers who choose to help out during the novel coronavirus pandemic by using their loaner fleet to pick up and deliver essential supplies in COVID-19 affected areas. “Only dealership employees will be …
Michigan recently gave dealers the green light to sell vehicles online amid the COVID-19 situation. Showrooms still cannot open for in-person sales, but the new order “accepts that vehicle sales and leasing are essential activities and can be conducted remotely …
The Trillium Automobile Dealers Foundation (TADF) donated 25,000 masks in April to its home province in Ontario, to help frontline workers and first respondents during the novel coronavirus pandemic. Todd Bourgon, Executive Director of the Trillium Automobile Dealers Association (TADA), …
George Steinsky, VP Sales, iA-SAL Dealer Services, talks about adapting F&I services during the pandemic, pulling his teams off the roads early into the crisis and his confidence for a stronger industry post-pandemic. (Source: Canadian auto dealer) Read the original …
The economy is expected to rebound post COVID-19, but the automotive industry may be in for a struggle. According to Driving.ca’s Timothy Cain, “Though I’m rarely accused of bringing an optimistic bent to any industry discussion, it’s not impossible to …
As car dealers adjust to a new world amid the novel coronavirus outbreak, many are moving to online sales and vehicle demos with a focus on valet-style pickup and delivery services for test drives, oil changes, and more. “There’s a …
