J.D. Power has released its 2020 Canada Manufacturer Website Evaluation Study, revealing that Canadian consumers strongly rely on OEM websites when making car-buying decisions — and that the first point of contact will be very important. “The majority of shoppers …
Jason Dale, Exec. Director of the Automotive Business School of Canada (ABSC) talks about how the college is adapting to providing education during the pandemic, the impact on students and faculty, and what this means for dealer education programs like …
Car Media 2.0 has announced a 60-day no-charge license for its New Car 2.0 library for select OEM brands, effective April 1. The announcement came on March 31 and is geared towards brands such as General Motors (with the exception …
John Yiokaris, Partner, Commercial Group, SOTOS, discusses some of the things that dealerships can do to better manage the impact of the COVID-19 situation — including reviewing dealership agreements about operations and closures, connecting with OEMs to ensure communications are …
David Adams, President Global Automakers of Canada, comments on the Trump administration’s decision to ease back on emission standards for new vehicles. Adams said the industry needs one federal standard for the North American market, and that global OEMs are …
During the COVID-19 crisis, Vauxhall is extending its Roadside Assistance program to all Vauxhall-driving NHS workers — a program that is traditionally reserved for new car owners. Williams Advanced Engineering is helping to re-engineer an existing ventilator design for a …
Donald Trump blasted General Motors for being “a mess” to deal with when asked to produce ventilators for the U.S. The implication according to driving.ca, is that GM was “dragging its feet in helping America in this time of greatest …
Toyota Australia may have defied the odds in terms of vehicle sales, while other OEMs posted heavy losses amid the novel coronavirus pandemic. CarAdvice says that confidential information points to Toyota posting a sales increase in March. “Confidential preliminary figures …
Canadian Black Book has released its weekly COVID-19 update for the Canadian auto sector, now with a Most Likely Scenario forecast of a recession pointing to a 25 per cent decline in new vehicle sales in 2020 — to a …
Never at a loss for words, Canada’s best known automotive analyst Dennis DesRosiers said he’s struggling to accurately predict the economic impact of the COVID-19 virus, and more specifically how it will affect employment in the sector and vehicle sales. …
Michael Cirillo, host of the popular Dealer Playbook podcasts talks about how he is staying connected to dealers and sharing ideas, tips and tricks during the pandemic. Cirillo says it’s a time to reflect, innovate and collaborate with others and …
Video interview: Derek Sloan, President of Sym-Tech Dealer Services talks about how the F&I industry and dealers are being impacted by the pandemic and how this crisis is accelerating the move to a more digital experience. Watch the interview.
