Understanding the mentality and process of how F&I managers approach getting deals financed will help you understand how to lead them to embrace new technologies When implementing any change, you have to really assess the people that are being impacted …
Will BEVs be just a short-term solution? After more than 135 years, the “ICE-Age” of automobiles—the Internal Combustion Engine age—will come to an end by 2035, if currently proposed regulations in Canada, and much of the developed world, all take effect. …
Dealerships who don’t provide a great test drive experience are missing sales opportunities The vast majority of test drives in Canada do not have a sales consultant present in the vehicle. Is this considered “great salesmanship,” or a new habit, …
Dealers are making money but this isn’t the time for standing still Amidst all the chaos in the world today, quite surprisingly, the atmosphere at most Canadian car dealers is one of calm. Despite the prolonged and continuing supply …
Optimization, integration and the human touch are all key to retail success post-pandemic The last thing anyone wants to hear about right now is more explanation about all the different shortages, global catastrophes and other things beyond our control that …
Since 2005, the Canadian Automobile Dealers Association (CADA) and iA Dealer Services, a leading provider of financial, consulting and training for new car and truck dealers in Canada, have partnered for the annual CADA Laureate Dealer Recognition Program. The Laureate …
It’s always been a slow part of the sales process. Now vendors are using technology to speed things up and give consumers more control. It used to be that when a consumer bought a car, it started with a sales …
Sylvain Loiselle rebounded after a severe bout of cancer to ride over 500 kilometres in an annual cycling event for charity in early June. After battling a severe form of cancer for 18 months and undergoing various surgeries and procedures, retired Planète …
John Carmichael is following through on his plans to retire from the Ontario Motor Vehicle Industry Council, to spend more time with his family and focus on his other community commitments. After a storied career that included owning a dealership, …
Every so often, you hear a term or phrase used often enough that it penetrates your consciousness. Like, “tech stack.” At Universus, we were doing an analysis of our own tech stack, to see if our tools were suitable for …
Over many years and many roles, I’ve had the chance to collaborate and commiserate with a remarkable list of professionals, partners and friends. I’d like to take a moment to recognize three of those people. Two of them played pivotal …
Now that his multi-use autoplex in downtown Toronto has finally been completed, Shahin Alizadeh is enjoying that he has done something never attempted before in North America. The 69-year-old owner of Downtown Auto Group (DAG) built the first mixed-use development …
