Follow these tips to generate more appointments from E-leads Most dealerships struggle to generate appointments from e-leads and give up reaching out to an e-lead prospect after being “ghosted” after several attempts. Most dealerships do not value e-leads as an …
A personal look back at 20 years of change in Canada’s auto retail industry Upon discovering that Canadian auto dealer was turning twenty, I felt engaged to recall my own experience with automotive retail in Canada, as much of my …
Reviewing a year of highs, lows and the growing affordability crisis As we prepare to close out 2025, it’s important to begin by marking a milestone: the 20th anniversary of Canadian auto dealer. For two decades, this publication has documented …
Building a capital stack to build for future growth You can’t build wealth without debt. Being able to borrow money is a major part of the business game. This fundamental concept applies equally in personal wealth and business growth. A …
How savvy dealers can build tools fast and speak ‘tech’ with vendors Most dealership software ideas are born on a napkin between an up and a service walk. Vibe Coding is the caffeine shot that turns those scribbles into reality; …
Our columnist reflects on the ‘old days’ of selling cars and how things have changed for the better The car business has gone through incredible changes over the past few decades. I started changing oil just over 40 years ago, …
Your service advisors can sell more service and keep customers happy Hours per RO, simply put, is the total labour hours sold divided by the number of work orders written in the same period. For example: if we wrote 927 …
Artificial intelligence is becoming a regular tool inside dealerships, with more than half of dealership personnel saying they now use AI as part of their job, according to a new report from Reynolds and Reynolds. The report, The State of …
Plug’n Drive and Call2Recycle Canada have teamed up to add electric vehicle battery recycling education to classroom programming for Canadian students in Grades 7 through 12, according to a joint release from the organizations. Call2Recycle will join Plug’n Drive’s EV …
The Automobile Journalists Association of Canada has unveiled its 12 Best Vehicles in Canada for 2026, putting the finalists on the floor at the Montreal Auto Show through Jan. 25 at the Palais des Congrès. “These are the vehicles Canadians …
Canadian used wholesale prices fell 0.41 per cent in the week ending Jan. 10, according to Canadian Black Book’s Market Insights report dated Jan. 13. Cars were down 0.28 per cent, improving from a 0.56 per cent drop the prior …
Les Produits Avantage Plus (LPAP) has signed a strategic partnership agreement with OneBridge Risk & Warranty Solutions, with the deal expected to close in early 2026, subject to customary finalization conditions. LPAP said it will keep its current leadership and …
