Category: Opinion

A new ritual of spring

The best part of publishing magazines in the automotive industry is the chance to participate in key industry events. There’s just no substitute for exchanging ideas face-to-face. Earlier this spring I had a chance to do just that as part …

The social media mix

It’s the big question with no easy answer Social media is one of the biggest issues facing dealers that nobody can really define, quantify, measure, grasp or figure out what to do about. In this swirl of confusion, there are …

Scene and heard

It’s been a busy stretch keeping plugged in to the automotive scene I’ve been on the road from Las Vegas to Detroit to Quebec City to Nova Scotia — and parts in between — attending auto shows, industry events and …

General Command

General managers are increasingly the “go to” people within dealerships. Canadian auto dealer spoke with some to find 
out how their roles are adapting. In modern automotive retailing, 
we’ve seen numerous changes in the way aspects 
of dealership operations are …