Consumers in the United States are leaning more towards Artificial Intelligence-based technologies, but automakers may not have the best strategy for this. That is according to J.D. Power, which recently released its 2024 U.S. Tech Experience Index (TXI) Study that …
Many Canadian dealers are embracing the GoMoto kiosk that provides an alternative and faster way for customers to conveniently book service appointments and minimize wait time. The kiosk allows customers to do everything online, though the dealership will converse with …
The Federation of Chambers of Commerce of Quebec is urging the provincial government to speed up the deployment of charging stations in the most remote regions, while pushing for the abandonment of the announced abolition of electric vehicle subsidies. The …
A recent update from DesRosiers Automotive Consultants reveals that Canadian auto shipments have pulled back somewhat in the first half of 2024. DAC said the motor vehicle assembly industry in Canada has experienced continued structural and cyclical changes in recent …
Dealer-FX has added STELLA Automotive AI, a technology that connects customers with their dealership, to its platform thanks to a new partnership between the two companies. That partnership means the integration of STELLA’s AI-powered digital voice technology within the Dealer-FX’s …
Canada’s newest electric vehicle charging network JOLT announced that it will launch next month. In preparation, the company welcomed Justin Dempsey as its new VP of Real Estate for Eastern Canada. Dempsey will lead the company’s real estate push in …
Reynolds and Reynolds recently launched Spark AI, an artificial intelligence data layer that powers all of its AI products, as the company seeks to leverage AI and machine learning to help auto dealers make “tremendous” leaps forward. In a news …
Public electric vehicle (EV) charging infrastructure, typically a barrier to adoption, is showing signs of improvement as overall satisfaction in the United States was up for a second consecutive quarter. Data from J.D. Power’s 2024 U.S. Electric Vehicle Experience (EVX) …
Lack of employee awareness around the risks of cyber attacks is a “significant danger to your business,” states Automotive Risk Management Partners, an insurance agency in Crystal Lake, Illinois, in its latest report. Titled “How a Compliance Security Firm Should …
The electric vehicle industry continues to develop, occasionally branching out beyond its usual vehicle territory. As a result, auto dealers in Canada may be interested to note that EV maker Lucid has now introduced leasing to its portfolio of finance …
The 401 Group of Companies plans to enter the hotel business, further expanding its diverse portfolio that already includes auto retail, recreational vehicles, powersport boats, a restaurant, and a charitable foundation. The Cambridge, Ont.-based organization will break ground next year …
A new pilot program in the Greater Toronto and Hamilton Area may help boost waning Canadian interest in electric vehicles. The EV charging pilot is part of a study being conducted by two groups: San Francisco-based Optiwatt, a telematics-based home …
