Charging into Canada
He’s come a long way from growing up in northern Ontario around Timmins, but San-Diego, Calif.-based Pierre Gagnon still enjoys coming back to his home country to visit family and friends.
Category: Supplier Spotlight
Birchwood Collision Centres receive Mopar certification
Birchwood Collision Centres have become Manitoba’s first and only Chrysler, Dodge, Ram, Jeep and Fiat Certified Collision Repair Facilities as of early June, 2016. Being the only certified repair facility means Manitoba vehicle owners can comfortably get serviced at Birchwood …
Leave your desk behind
Dealertrack launches powerful new cloud-based enhanced vehicle sales and desking tool designed for desktops, mobile and tablet devices Many car buyers say they dislike the experience of being dragged to a salesperson’s desk to complete their sale and then have …
Speeding up customer connections
After working in a Toyota dealership for two years and selling over a million dollars worth of vehicles while dealing with “clunky” CRM and DMS systems, Zach Klempf knew there had to be a better way, for both dealer management …
Super station!
INTRODUCING A NEW WORKSTATION SERIES THAT TAKES FUNCTIONALITY TO NEW HEIGHTS Since its inception, Metalia has been involved with the production and design of storage solutions for service bays and mechanical maintenance areas. But the Chambly, Que.-based company has launched …
Keeping the credit-worthy service customer
B.C. LIEN SERVICE CAN REDUCE REPAIR DECLINES Automotive repair shops and service departments in B.C. can now extend credit to customers safely, securely — and in under three minutes, according to Mat Boyer, Vice-President of Business Development with Integrated Recovery …
Keep your valuables safe
DEALERVAULT HELPS PREVENT DATA FROM FALLING INTO THE WRONG HANDS THROUGH ITS SAFE AND EFFECTIVE TRANSFER SOLUTION Apple founder Steve Jobs once said: “The customers never know what they want until we show them.” That statement captures innovation perfectly, said …
Lost and found
RETURN.ME HELPS CUSTOMERS RETRIEVE LOST KEYS — AND DEALERSHIPS KEEP CUSTOMERS IT CAN COST CUSTOMERS hundreds of dollars to replace their vehicle key fobs. Knowing they could retrieve their keys would give them peace of mind. That’s the service Return.Me …
Merchant services management
MERCHANT BROKER TACKLES PAYMENT PROCESSING PAIN PAYMENT PROCESSING or merchant services is crucial to a dealership’s daily operations, yet it can cause a huge headache to manage. But Merchant Broker said it can take away some of that stress. “We …
Dealers look for new software tools
SERTI’S SOFTWARE AS A SERVICE OFFERING FOR DEALERS Following a successful pilot-testing program held in April, SERTI is deploying its Software as a Service solution across the country. Becoming the preferred solution for Canadian dealerships, the Software as a Service …
Integrated, connected, real
One Big Broadcast is helping dealers reach new levels of trust and engagement online They’re doing it on the web. Buyers are shopping for cars, choosing models and specs, figuring out payments and then, looking for a dealership to buy …
The power of a “people” perspective
FROM DAY ONE, SEARCH OPTICS HAS TAKEN A PERSONAL, BOUTIQUE APPROACH WHEN WORKING WITH ITS DEALER CLIENTS In the digital age,it’s often all too easy to be seduced by the latest technology. Dealers are bombarded all the time about new …
