More than Features
PBS Systems is betting that support, flexibility and long-term relationships matter more than a list of features For most dealers, the question is no longer what a DMS can do. At this point, every major platform can point to a …
Category: Supplier Profile
Improving F&I by focusing on the customer
Sym-Tech Dealer Services is betting that better-trained people and a better customer experience lead to stronger F&I outcomes In dealership F&I, performance is usually measured in results: revenue, product penetration, and consistency from one manager to the next. But Derek …
Rethinking how dealers price used inventory
New platform offers dealers an alternative to established used vehicle pricing tools Few areas of dealership operations are as entrenched as used vehicle pricing. For years, most Canadian dealers have relied on a small number of platforms — most notably vAuto — …
FliteHouse brings custom-built AI to dealerships
Canadian startup leverages deep dealer experience and association partnerships to deliver “agentic AI” tailored to each rooftop’s operations A new name is emerging on the Canadian dealer technology scene. FliteHouse, headquartered in London and Toronto, Ont., is an artificial intelligence …
Helping dealers turn good operations into great ones
KPI Dealer Solutions brings dealership know-how to boost performance and drive adoption of tools and processes KPI Dealer Solutions’ mission is to help dealerships strengthen operations by working directly with managers and staff to close process and performance gaps, train …
Transparency and trust
A new provider is trying a different approach to the F&I business Jonah Larmor and David Bosch have decades of experience in car retail and insurance, and together they’ve combined their expertise to form AutoDrive, a Canadian company built for …
Adapting with the industry
F&I supplier working to boost transparency and results When you’ve been in the F&I space for more than 60 years, you learn a thing or two about adapting to meet the needs of your dealer clients. From helping dealers keep their business offices …
Advantage dealer
For 45 years, LAR has been helping dealers earn big money on their purchase savings It should come as no surprise that now more than 3,200 dealers across Canada have become shareholders in Leader Automotive Resource Inc. (LAC). That’s because …
Don’t avoid non-prime customers
Bank says dealers are missing non-prime opportunities Many dealers are missing out on closing deals with the one-third of Canadians that Equifax Canada reports now find themselves in the non-prime lending space. “Many franchised dealers are not really paying close …
In it for the long haul
Being a steady partner pays off in the end for auto lending giant Whether it comes to your floor plan financing, or getting loans approved for vehicle buyers, being available and dependable for dealers is the name of the game …
The personal touch
Mergers and acquisitions firm focuses on discretion, integrity and face-to-face meetings with their dealer clients. When it comes time to sell, a dealer principal wants to be assured he or she is dealing with a firm that understands them, will …
“People First” practices enhance resilience in challenging times
National Bank of Canada credits commitment to environmental, social and governance principles for success through the pandemic The pandemic was instrumental in bringing out the essence of many companies, both positive and negative. For organizations that have fostered a culture …
