MANY DEALERS ARE STILL STRUGGLING TO PROPERLY HANDLE ONLINE LEADS. TO MAKE MATTERS MORE INTERESTING, CHANGING CONSUMER BEHAVIOUR IS ALSO HAVING A MAJOR IMPACT ON THE PROCESS Would you ignore eight out of every ten customers that came into your …
EVOLVING CUSTOMER EXPECTATIONS ARE RESULTING IN NEW LEVELS OF SOPHISTICATION AND INTEGRATION WHEN IT COMES TO DEALERSHIP OPERATIONS SYSTEMS It’s the essence of what a dealership is, yet, like everything else, the dealer management system as we know it is …
IN THE FIRST OF A TWO PART SERIES, CANADIAN AUTO DEALER TAKES A LOOK AT SOME OF THE LATEST DEVELOPMENTS IN AUTO RETAILING, DURING THE BIGGEST INDUSTRY CONVENTION OF THE YEAR This year’s NADA Convention and Expo, held at the …
A SOLID START TO THE YEAR Amid fairly mild temperatures — enough to lift the spirits of most during the middle of winter, the 46th annual Montreal International Auto Show (MIAS) began with a press preview on January 16, 2014 …
JUST PRIOR TO THE 2014 CADA SUMMIT, CANADIAN AUTO DEALER HAD A CHANCE INTERVIEWED ONE OF THE EVENT’S MOST ANTICIPATED KEY NOTE SPEAKERS, ROBERT KURNICK JR., PRESIDENT OF PENSKE AUTOMOTIVE GROUP (ONE OF THE LARGEST PUBLIC DEALERSHIP GROUPS IN THE …
SMALL MEETS BIG Toronto in February isn’t often the most hospitable place in terms of weather and this year’s winter seemed to be one of the most severe in recent memory. Nevertheless, there are few things that will stop throngs …
INVALUABLE LEARNING AND NETWORKING OPPORTUNITIES MADE THE 2014 CADA SUMMIT A STANDOUT EVENT FOR DEALERS On a cold February day in Toronto, in a jam-packed conference room, dealers sat shoulder-to-shoulder with their peers absorbing invaluable information at the second annual …
it’s been a busy stretch. The automotive season always kicks off in earnest in the first quarter every year, and there are no shortage of events that Canadian auto dealer’s editorial and publishing team attend. Apart from major auto shows …
If there was one clear message from this year’s Auto Remarketing Canada Conference at the Westin Harbour Castle in Toronto, Ont., it was that in the used vehicle marketplace, a storm is brewing and dealers need to take action to …
Recently, AYCE Employment Services, in conjunction with Brimell Collision in Scarborough, Ont., hosted a pre-apprenticeship training program registration fair for auto body collision and damage repair. Events like this are designed to address the shortage of skilled labour in the …
SERTI Informatique Inc. and its executive committee have announced the appointment of Louis Laporte as SERTI’s new president, succeeding company founder Jean-Marc Thibault. In his new role, Laporte will now be responsible for all of SERTI’s strategic decisions. Laporte began …
Toronto, Ont-based Zanchin Automotive Group has announced two key executive management changes within the organization. The first change is the appointment of Nello Basso as Chief Operating Officer, overseeing a leadership team that manages 27 dealerships within the Zanchin Automotive …
