Author: Zara McAlister

Converting online shoppers

August 14, 2011

Thanks to a more formalized approach and dealer specific functions, Kijiji has become an effective tool for auto retailers to attract new customers As the world becomes more connected, the very notion of buying and selling goods and services is …

The new world order

August 11, 2011

Auto industry analyst Richard Cooper visited auto shows in Brazil, Canada and the United States and found some fascinating connections. In this article, he examines the differences and similarities between the North American and Brazilian markets. I had the good …

There’s something about Shirley

August 11, 2011

After 29 years, super association executive 
director Shirley Canty gears down Sitting down with Shirley Canty for an interview to talk about her illustrious career, you get the sense that this whirlwind force doesn’t much like sitting down at all. …

The auction advantage

August 11, 2011

Many dealers are finding that bringing cars to auction is proving increasingly profitable The car business presents both some unique challenges and opportunities. The Great Recession of 2008-09 saw many changes. Perhaps the biggest news was the bankruptcy and subsequent …

Wanted: Young guns

August 11, 2011

Are you ready for the next generation? There’s a lot of interest in issues like succession planning, the lack of a solid bench strength for our industry, and questions about where the future leaders of Canada’s automotive retail industry are …