As the COVID-19 crisis continues to impact economies across the globe, dealers are now looking more closely at Tesla’s online sales model and are leaning more towards internet sales, vehicle demos, and possibly valet-style pickup and delivery service. “By the …
Border restrictions are creating hardship for certain dealers, as New Brunswick customers cannot access dealerships in Amherst, N.S. for warranty service. “As a business owner in Amherst we have many people that come to us every day from southeastern New …
OEMs are closing plants left and right to manage the impact of the novel coronavirus, but they have also rolled out various forms of “relief” for car buyers to help them get through the crisis. CNET said there are many …
Automotive insurance companies can now offer premium rebates to customers in Ontario, thanks to an amendment under the Insurance Act. “Insurance companies indicated that the regulation preventing rebates was a barrier to providing relief to their customers,” said Rod Phillips, …
Tom Langton, President and CEO, Consolidated Dealers talks about how the supplier community has rallied around dealers, and how his organization is responding to the pandemic for dealers amid the COVID-19 crisis. Langton said the organization’s “Count On Us” efforts …
Michelle Miller, CPA, CA, Partner, National Leader — Dealerships at MNP, talks about the critical steps dealers may need to consider to navigate the novel coronavirus pandemic, and explores some of the government programs available to dealers both federally, and …
Andrew Rains, Chief Commercial Officer at automotiveMastermind, discusses support for dealers during the pandemic including webinars, training, and providing resources. He said the company is adapting its operations to match what dealers need at the moment.
CarGurus is offering subscribing dealers in Canada, the U.S. and the U.K. “contactless options” to help them safely connect with consumers about the vehicles they would like to purchase. “For those shoppers who are looking to buy a vehicle and …
Marketplace data from autoTRADER.ca’s March 2020 Price Index report indicates that there has been a modest impact on Canadian vehicle pricing through the early days of the novel coronavirus pandemic. The national medium price of a vehicle (cars, SUVs and …
J.D. Ney, Director, Canadian Automotive Practice Lead at J.D. Power, recently shared the results from the first wave of the company’s 2020 Canada COVID-19 Vehicle Owner Pulse on LinkedIn. The study offers some interesting insights for dealers. More than 90% …
Canadian auto dealer editor Todd Phillips talks with Larry Hutchinson, President of Toyota Canada, about how the company is adapting to the pandemic and supporting dealers and customers. Hutchinson says the crisis has emphasized how important dealers are for the …
Toyota Canada and its dealers have teamed up with Canadian Blood Services and Héma-Québec to communicate the importance of donating blood, even amid the COVID-19 crisis. The OEM expanded its existing relationship with the organizations by donating more than $1 …
