News

It starts and ends with you

October 1, 2024

Yes, the industry is facing a wide range of changes. From ICE to EV, new retail business models, new brands, new technologies shaping (and sometimes threatening) your businesses, the pace of change on all fronts is greater than it’s ever …

Mixed messages on EVs

October 1, 2024

ZEV adoption requires ongoing support from senior levels of government In recent years, both the federal and provincial governments have invested significant time and political capital to advance clean energy and sustainability programs.  This includes a range of initiatives aimed …

The 2024 Laureate Finalists

October 1, 2024

  AMBASSADORSHIP For extraordinary service to the community and the industry Duane Rath Motor Hub Auto Group, Truro, NS Most important success factor: The key factors for my success have certainly been my two great business partners. Initially, that was …

Making the grade

October 1, 2024

Grading the performance of the OEMs after the midpoint of the year. Who is excelling and who is lagging behind? Find out! Four years removed from COVID-19 closures and three years removed from the beginning of a severe supply chain …

Boost service retention with tire storage

October 1, 2024

Dealerships have options when it comes to building up their tire storage business Seasonal tire changes already drive big service revenues for dealerships, but focusing on providing tire storage options for your customers can boost retention and provide a great …

The politicization of EVs

October 1, 2024

What would a leadership change in the U.S. mean for the transition to EVs?  The North American automotive industry is extremely well integrated, which can be characterized by production capacities being spread out around the continent and by overall supply …

It’s all about the people

October 1, 2024

Canadian auto dealer is proud to introduce our newest columnist, Bruce Duguay, who will offer his observations on our industry based on decades of auto retail experience in senior leadership roles I remember opening an issue of Canadian auto dealer …

Flying under the radar

Until EV demand soars, they will be more costly to produce.  Ihad the opportunity to attend the Management Briefing Seminar (MBS) hosted by the Center for Automotive Research (CAR) in Traverse City, Michigan in early August.   It had been …

Fighting fraudsters

October 1, 2024

Using more digital tools is making dealerships more vulnerable to fraud and identity theft.  The automotive industry is increasingly finding itself under siege by a growing trend of fraud, particularly through the use of fake IDs to purchase vehicles.  This …

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