An emphasis on quality learning helps Sym-Tech provide CSI and F&I solutions to more dealers In a competitive marketplace, sometimes dealers struggle when it comes to providing the right F&I solutions and car care products for customers. Since 1971, Sym-Tech …
It’s situation normal for Canadian auto dealers It’s not that long ago that it seemed like the biggest uncertainty Canadian dealers had to face was how much their vehicle sales would be up over the year before. But that all …
Dealers must adapt to changes in demographics North America is going through a rightsizing that is based on economic realities. In recent weeks, the U.S. government came woefully close to defaulting on its debt payments. They did not escape a …
New developments keep improving fuel efficiency If you were to assess the future of the automobile on the basis of media coverage alone, you might conclude that the internal combustion (IC) engine is doomed and the future is wholly electric. …
Technology is amazing. But keep your common sense. While I do attempt to address a wide range of topics relevant to the used vehicle market in general, and the remarketing industry specifically, if you had to point to a key …
New vehicle technologies require highly-trained workers One thing that can safely be said about the automotive industry and our society in general is that the rate of change and the impact of change is unprecedented. For evidence of this observation …
Ottawa must be prepared to intervene in economy Despite months of what’s consistently been branded a “recovery” in the wake of the recession of 2008 and 2009, we find ourselves once again in very uncertain waters. As of this writing, …
Uninformed sales staff will turn buyers away It might seem like a minefield, trying to navigate through the features and technology on modern vehicles. Yet armed with product knowledge, learning about them can be a relatively painless experience, both for …
A look at how dealers are enticing customers into their stores and keeping them over the long-term In this age of fickle consumer spending patterns, instant media access and a bewildering choice of products and services on offer, it can …
Digital marketing guru Jared Hamilton shares his insights The Internet has hit the auto industry in a very big way. It touches virtually 90 per cent of all consumers and affects every single profit center within a dealership. There is …
Finance and Insurance departments adapt to offer more choice Finance and insurance (F&I) departments are doing quite well. According to an Automotive News survey in February, managers were optimistic that 2011 would see even better returns than 2010. Sixty-three percent …
Brent Marshall shares the ingredients for fun and profits Some guys just love their jobs, love life, and their communities. It shows up not only in their words, but in their actions. Brent Marshall, the dealer principal with Northland Chrysler …
