Karma Carmeleon
The fate of Tesla could impact the playing field for other electric vehicle makers With a nod to the Culture Club hit of the 1980s the modified title of the song and the title of this piece relates to the …
News
Trade war will drive up prices
Calculating how the politics of trade will impact car dealers is an inexact science The on-and-off trade war in North America has left the auto industry in a truly difficult position, where the unknown, insecurity and uncertainty are really the …
Time to go see for myself
I’ve spent almost three decades in the automobile industry. And I’ve never been to the country that has the largest automotive industry on earth, at least in terms of manufacturing. Time for that to change. By the time you read …
Image conscious
Image factory programs evolve, but sticking points remain Auto makers are forever adjusting their factory image programs to address evolving trends, with the latest inspirations coming from electric vehicles, digital retailing, and the eternal quest for a better customer experience. Where …
Viewing the customer from all sides
360.Agency gives dealers a 360° view of their customers Quebec-based 360.Agency says it doesn’t only offer car dealers websites and digital retailing tools. Instead, it provides them a digital ecosystem to help them modernize the entire car buying journey for …
Assisting employees makes good business sense
New CADA 360 Employee Assistance Program (EAP) provider will make it easier for employees to access help Even in the best of times, life can throw curveballs our way that disrupt our lives and can impact our focus and performance …
Women techs face real hurdles: Part 1 of 2
Canadian auto dealer columnist Wolfgang Koehler shares what female techs tell him about what it’s like working in our industry. We can do better. It is sad to think that gender bias is still going on as we enter 2025. …
Rise up
Despite the progress and profile, the percentage of women in auto hasn’t spiked as much as you might expect While the Canadian automotive industry is encouraging women to become a part of it and many have risen into managerial roles, …
Understanding your cost structure
Managing fixed and variable expenses can make the difference between running a profitable operation Dealership success is a fickle game. Many factors can work against you, or for you, on your way to greatness. New tariffs, OEM programs, customer and …
Manage your AI risks
How to keep your data safe while using OpenAI ChatGPT Artificial Intelligence (AI) is becoming a big deal in the business world, and for good reason. It can save time, boost productivity, and even help companies make smarter decisions. But …
Getting the mix right
One person, one desk and one office? Or many specialists? I recently had to complete some legal matters, in two different countries, and experienced two very different approaches. One firm had my initial discoveries handled by one lawyer and then …
Building a stronger future
Creating equal opportunities for all in the automotive sector The automotive sector has been a male dominated domain for decades, but in recent years we have seen a positive trend develop as more women ascend to senior leadership roles within …
