In uncertain times, one thing is for certain: you need to motivate your team In my previous column, I highlighted that 2025 will be anything but normal. With businesses in general, and dealerships in particular, facing so much uncertainty, the …
Part 1 of our look at why having a SUPERdesk can help consistently boost your sales performance Sales Managers and Dealer Principals always ask us what we mean when we talk about the “SUPERdesk”’ concept. In this column, I’ll provide …
It was a rare sight to see the three Canadian leaders from Ford, General Motors, and Stellantis all sharing the same stage on Wednesday, Feb. 12, 2025, at the sold-out CADA Summit. The leaders of the Detroit “Big Three” automakers …
As I write this, some of the U.S. tariffs aimed at Canada are temporarily on hold. What’s next? Things will continue to evolve on that front. That’s about all we know. There are so many lenses to aim at what’s …
Selling more EVs starts with believing in the product As someone who has lived it, I completely understand the roller coaster journey EVs have been for car dealerships. When customers wanted them, the manufacturers couldn’t get enough product into showrooms, …
Canadian dealership leaders forecast the most significant challenges ahead There is one constant in the automotive industry: change. Current geopolitical challenges and mandates aside, automotive retail is constantly evolving, and is impacted by many factors. Real estate, technology, changing demographics …
Planning is considered the single most important element of the administrative process. The higher up the ladder you are the more the involvement and time devoted to planning. If it is so important why are so few service managers …
It’s Tuesday: it must be steel and aluminum tariffs. What will tomorrow bring? It is halfway through the second month of the year and already it feels like early December… It’s been one hell of a year! No doubt there …
Explore your data analytics to drive profits and enhance customer service Data is revolutionizing the automotive industry, yet many dealerships are only beginning to tap into its true potential. The challenge lies not in the availability of analytics but rather …
A new report from Équité Association highlights a continued national decrease in vehicle theft, with an 18.6 per cent year-over-year decline across Canada that they have attributed to the collective efforts and actions taken by key stakeholders throughout the year. “(Last year) …
U.S. President Donald Trump didn’t attend the 2025 CADA Summit held Feb. 12 in Toronto, but his presence and the impact of his policies resonated throughout the day nonetheless. The event typically sells out, but this year’s edition boasted record …
While 2025 has already been a pivotal year for North American politics, members of the automotive industry have rightfully kept their eyes on the ongoing commercial tug-and-pull that has dominated the media landscape. I believe it is important to keep …
