Calculating how the politics of trade will impact car dealers is an inexact science The on-and-off trade war in North America has left the auto industry in a truly difficult position, where the unknown, insecurity and uncertainty are really the …
I’ve spent almost three decades in the automobile industry. And I’ve never been to the country that has the largest automotive industry on earth, at least in terms of manufacturing. Time for that to change. By the time you read …
Image factory programs evolve, but sticking points remain Auto makers are forever adjusting their factory image programs to address evolving trends, with the latest inspirations coming from electric vehicles, digital retailing, and the eternal quest for a better customer experience. Where …
360.Agency gives dealers a 360° view of their customers Quebec-based 360.Agency says it doesn’t only offer car dealers websites and digital retailing tools. Instead, it provides them a digital ecosystem to help them modernize the entire car buying journey for …
New CADA 360 Employee Assistance Program (EAP) provider will make it easier for employees to access help Even in the best of times, life can throw curveballs our way that disrupt our lives and can impact our focus and performance …
Canadian auto dealer columnist Wolfgang Koehler shares what female techs tell him about what it’s like working in our industry. We can do better. It is sad to think that gender bias is still going on as we enter 2025. …
Despite the progress and profile, the percentage of women in auto hasn’t spiked as much as you might expect While the Canadian automotive industry is encouraging women to become a part of it and many have risen into managerial roles, …
Managing fixed and variable expenses can make the difference between running a profitable operation Dealership success is a fickle game. Many factors can work against you, or for you, on your way to greatness. New tariffs, OEM programs, customer and …
How to keep your data safe while using OpenAI ChatGPT Artificial Intelligence (AI) is becoming a big deal in the business world, and for good reason. It can save time, boost productivity, and even help companies make smarter decisions. But …
One person, one desk and one office? Or many specialists? I recently had to complete some legal matters, in two different countries, and experienced two very different approaches. One firm had my initial discoveries handled by one lawyer and then …
Creating equal opportunities for all in the automotive sector The automotive sector has been a male dominated domain for decades, but in recent years we have seen a positive trend develop as more women ascend to senior leadership roles within …
Canadian dealership leaders predict upcoming industry changes In this second installment, we will revisit the remaining three trends gathered from the Canadian Automobile Dealers Association (CADA) study discussed in the previous column. As you may recall, CADA commissioned a forward-looking …
