Automotive software provider DealerSocket has named Jose Arcilla as the company’s Chief Operating Officer.
Arriving from Symantec Corporation, Arcilla brings 20 years of experience with him in leading operations across some of the most well-known software companies in the world — including Blue Coat Systems, Adobe and McAfee, according to a DealerSocket news release.
“Jose’s experience in achieving operational excellence and his customer-centric focus make him a perfect fit as our new COO at DealerSocket,” said Sejal Pietrzak, President and CEO of DealerSocket. “My goal is to delight our customers and help them maximize the return on their investment in our software solutions. Jose’s proven track record of over two decades of nurturing a customer-first approach will create an even stronger culture of offering our customers positive and seamless experiences.”
The company’s overall vision is “to drive the future of automotive” by providing its customers, consumers and partners with a seamless and integrated suite of products meant to help dealers sell and service vehicles more profitably. It is also meant to simplify and improve the customer experience.
“Our ability to truly differentiate our customer experience allows us to act as our customers’ trusted advisors,” said Arcilla. “We will reactively, proactively and ultimately predictively engage to help our customers become even more successful.”
