CANADIAN AUTO DEALER TAKES A LOOK AT SOME SUCCESSFUL RETENTION STRATEGIES TO BOOST BOTH CUSTOMER LOYALTY AND SATISFACTION A silver E 350 4MATIC pulls into the drive through and before the driver even gets out, a service advisor is there …
Canada’s Anti-Spam Legislation (CASL) will soon be upon us. As of July 1, any commercial electronic messages (CEMs) sent to a recipient over a Canadian-based network will be subject to strict guidelines. And if those guidelines, namely the categories of …
Recently, ADP Dealer Services announced that it had acquired leading Canadian sales, CRM and related software provider ONE-EIGHTY CORP. To find out what dealers can expect as a result of the acquisition, Canadian auto dealer chatted with Dean Anton, general …
SOLID SUPPORT AND TRAINING ARE KEY TO SUCCESSFUL DMS INTEGRATION AND OPERATION As technology advances and new software products and features enter the market, dealers can sometimes find themselves struggling to figure out exactly what they need in terms of …
Five tablet testers from dealerships across the country put some of today’s top tablet models through their paces to see which is the best fit for dealership use. The “Tab-Off” event was organized by Waterloo, Ont.-based One-Eighty Corp., a provider …
In the highly competitive world of automotive retailing, any new tools and techniques available to dealers to help them sell inventory are usually welcomed. Back in 2002 One-Eighty Corporation launched its sales generation software from a boardroom at B-K Motors …
New software tools evolve to handle the complexity of managing dealerships Dealership management software (DMS) programs are well-known tools to help streamline operations and boost sales. Yet choosing the best system for your needs is no easy task. The systems …
Sales tools make it easier to provide customers instant answers on pricing From the time a potential buyer sits down at the sales desk, the clock is ticking. They have questions, your sales people need to provide answers — …
