Big enough to make a difference
As I write this, some of the U.S. tariffs aimed at Canada are temporarily on hold. What’s next? Things will continue to evolve on that front. That’s about all we know. There are so many lenses to aim at what’s …
News
Electrical Resistance: Challenging dealership EV phobia
Selling more EVs starts with believing in the product As someone who has lived it, I completely understand the roller coaster journey EVs have been for car dealerships. When customers wanted them, the manufacturers couldn’t get enough product into showrooms, …
What does the future hold for automotive retail? Part 1
Canadian dealership leaders forecast the most significant challenges ahead There is one constant in the automotive industry: change. Current geopolitical challenges and mandates aside, automotive retail is constantly evolving, and is impacted by many factors. Real estate, technology, changing demographics …
Planning to fail
Planning is considered the single most important element of the administrative process. The higher up the ladder you are the more the involvement and time devoted to planning. If it is so important why are so few service managers …
Living with uncertainty
It’s Tuesday: it must be steel and aluminum tariffs. What will tomorrow bring? It is halfway through the second month of the year and already it feels like early December… It’s been one hell of a year! No doubt there …
Study your metrics
Explore your data analytics to drive profits and enhance customer service Data is revolutionizing the automotive industry, yet many dealerships are only beginning to tap into its true potential. The challenge lies not in the availability of analytics but rather …
Report reveals 18.6 per cent YoY decline in auto theft across Canada
A new report from Équité Association highlights a continued national decrease in vehicle theft, with an 18.6 per cent year-over-year decline across Canada that they have attributed to the collective efforts and actions taken by key stakeholders throughout the year. “(Last year) …
Key takeaways from 2025 CADA Summit
U.S. President Donald Trump didn’t attend the 2025 CADA Summit held Feb. 12 in Toronto, but his presence and the impact of his policies resonated throughout the day nonetheless. The event typically sells out, but this year’s edition boasted record …
Electoral dynamics in Canada: here’s what to look for
While 2025 has already been a pivotal year for North American politics, members of the automotive industry have rightfully kept their eyes on the ongoing commercial tug-and-pull that has dominated the media landscape. I believe it is important to keep …
MNP study finds 64 per cent of business owners lack succession plans
Findings from a new Succession Readiness Report from MNP reveal that many retiring business owners, including dealers, are delaying or underestimating the importance of succession planning. In a news release about the report, MNP said these owners are leaving important …
Don’t be the sub guy
As an occupational hazard, and it truly can be hazardous to my health, I can’t just turn off the news. For the better part of 30+ years, I’ve had to stay abreast of current issues, report on them, and even …
The triumphant return of the auto show
After being sidelined by COVID and supply issues, auto shows have roared back to life I have to admit, there was a period when I questioned what the future might hold for the traditional auto show. After all, the Vancouver …
