The times they are a changin’
But we won’t be left blowin’ in the wind It seems that you can’t pick up a newspaper, watch the news or check out your favourite all-news website these days without reading about the first of the baby boomers turning …
News
Cognitive dissonance
Another challenge for manufacturers and dealers to overcome Cognitive dissonance arises when we attempt to hold two conflicting thoughts in our mind at the same time. A classic example of cognitive dissonance is the guy who works out at the …
What do buyers want most?
KPMG surveys auto execs on key buying factors The key factors influencing consumer buying decisions are changing, according to KPMG’s 12th annual global survey of auto executives. KPMG interviewed more than 200 global executives representing vehicle manufacturers and suppliers and …
Resurgent Detroit gives cause for optimism
It had a totally different vibe… Y ou can’t guage what’s going to happen during the year from the mood at one auto show. Or even two or three. If you recall the shows early in 2008, including the NADA …
It’s the little things…
A bit of extra time and effort can help set you apart Like many people, I keep my car clean. Don’t even think about bringing fast food into my car, and sorry kids, no peanut butter and jelly sandwiches on …
NADA economist predicts U.S. sales of 12.9 million units
Five key factors are helping improve the outlook for U.S. car dealers and new vehicles sales will reach 12.9 million units in 2011, according to Paul Taylor, the chief economist of the National Automobile Dealers Association (NADA). Taylor made the …
Sym-Tech appoints new President
Aftermarket OEM supplier Sym-Tech announced a new President and COO, Brad Gibson, who assumed the role February 22nd. Gibson joins Sym-Tech with over 20 years of senior management experience. He served as President and COO for 14 years at BIC …
Trainers say now is the time to train
In the summer of 2005, everything in the economy and auto industry had aligned to deliver us the trinity of business success. We had traffic, profit and staff morale. Profits were amazing because customers were hungry for our product and …
Attendance up at Toronto Auto Show
Total attendance at the 2011 Canadian International Auto Show (CIAS) in Toronto in February topped 300,000 – up 17.4 percent over last year – making it the third-best year in the show’s history and the best-attended since 2008. Following a …
How is your service department forecast going?
Setting the bar and how to get there We know that 2010 has been a tough year for many service managers, but we’re somewhat concerned to find service departments that either forecasted a zero-percent increase for 2011 or worse, decided …
The used vehicle market in 2011
Stakeholders’ perspectives on the year ahead At the end of 2010, the used vehicle market was on a bit of a rebound following a lackluster start to the year. According to the ADESA Canada Used Vehicle Price Index, used vehicle …
Used supply will remain tight, prices strong in 2011
Off-lease shortage will be short-term According to online auto auction company OPENLANE, 2010 marked a slow but steady road to economic recovery — a welcome change following the troubles the automotive industry experienced in late 2008 and throughout 2009. For …
