General Motors CEO Mary Barra, Ford CEO Jim Hackett and Chairman Bill Ford delivered messages of unity and inclusion to their employees in response to social upheaval in the U.S. (and protests abroad) regarding the death of George Floyd. “As …
Tough times show true character, and dealers have really stepped up and showed their community leadership. The wake of the COVID-19 crisis has had a devastating effect all over Canada and around the world on both public health and the …
As the pandemic unfolded, Ontario dealerships were looking for clearer guidance on how to operate. COVID-19 has brought with it profound impact on individuals and businesses alike. Unemployment figures released in Canada as I write this column have risen to …
When things get back on track, your customers will expect a much different experience. Are you ready? At times like these, we often look to something more fundamental to help us get back on track. The actions taken to mitigate …
Government regulations and chasing credits leads to electric vehicle haves and have nots in different parts of Canada. The “post-COVID” reality of car dealerships will be substantially altered from what it was just months ago. And one difference has nothing …
The longer-term impacts of the pandemic are just starting to manifest. It will be anything but business as usual for automotive retailers. At lightning speed, COVID-19 completely altered the dealership landscape, forcing franchised new vehicle dealerships to quickly respond. There …
COVID-19 pandemic will bring downstream challenges as well, and with some unusual new ways to differentiate your dealership. As this is written, we are deep in the throes of the COVID-19 pandemic. It is the top-of-mind issue for virtually all …
The COVID-19 impact on the auto sector has been significant, but there is light ahead and certain government measures, if continued or implemented, would help dealerships during the crisis and recovery while boosting consumer interest. Let’s start with the bad …
Suppliers in the auto retail industry have been helping dealers across Canada since March, through offers of savings and other resources — and they continue to do so. Since COVID-19 reached Canada and spread from coast to coast to coast, …
How dealers in Canada are adapting and operating during the novel coronavirus pandemic. Spring is in the air, and with some provincial government restrictions being lifted with the aim of progressively restarting the economy, the beginning of May has already …
Digital marketing, auto industry expert and former car dealer Jason Harris offers tips and advice for dealers on how to navigate the pandemic and thrive when it’s over. Normally, there is an air of excitement as spring dawns. With the …
Most buyers still want to move forward with acquisitions, sellers need to consider their exit strategy, and dealer-owners have a succession plan. It was originally anticipated that 2020 would be the most active year for transactions in Canada when compared …
