J.D. Power has announced its 2021 Canada ALG Residual Value Awards, with Toyota and Lexus ranked as the top brands in their respective segments. The awards recognize the vehicle segments projected to hold the highest percentage of the manufacturer’s suggested …
The 2021 NADA Show, typically held in-person in the United States as a mega annual industry event by the National Automobile Dealers Association, will be held virtually in less than a week and promises an abundance of insights and information, …
Last year, the Black Lives Matter movement gained significant traction in the United States and globally, and helped shed further light on a nagging issue within our own industry — the lack of Black representation and leadership in the automotive …
The importance of supporting automotive industry employees and new entries in the sector should not be ignored this year. 2020 was a year that brought forth many surprises, unexpected changes, and challenges. As we enter into the second month of …
The crisis is far from over, trends from 2020 are likely to spill over into 2021, and COVID-19 will inevitably continue to be a catalyst for change in our industry. As I write this column, the clock ticked down on …
Looking ahead, it’s going to be a year of shifting sand and changing tides. But dealers are used to that. After a dreadful 2020, Canadian automobile dealers are looking for better days ahead. Our business, as we knew it, shifted …
“Over-the-air-updates” will become an expectation among future car buyers raised in the latter part of the digital age and beyond. Much has already been written about the potentially negative impact of online sales on the future of the traditional auto …
The impact of the COVID-19 crisis on numerous industries has been severe, but the automotive sector has proven resilient in its market. As I am writing this, we have recently welcomed the new year and many of us are reflecting …
Five key trends observed in 2020 that may spill into 2021. Isn’t it wild? 2020 is over, and oh man, what a year it was! During this time I discovered that haircuts are overrated. My need for a haircut always …
E-leads are the new walk-ins, and should be treated as first-class customers. Some of your customers are walking through the doors of your physical dealership. Other customers are walking through the doors of your digital dealership. Both are customers. Both …
The messaging around electric vehicles has shifted, which means dealers will need to do the same. Years of early adopters have created the personas used to shape marketing messages within the electric vehicle (EV) industry. In this sector, it’s widely …
Accelerate Auto was born to combat systemic and anti-Black racism in Canada’s auto industry. Emiliano Void and a powerful group of Black professionals are leading the charge. Editor’s note: As a member of Accelerate Auto, my perspective on the Black …
