Canada’s first EV & Charging Expo is coming to Toronto, Ont. according to Electric Autonomy Canada. The company said the May 17-18 event, which will take place at the Enercare Centre in Toronto, aims to help the business community make …
Canadian auto dealer Senior Editor Todd Phillips interviews Todd Bourgon, Exec. Director MVRO, about his association’s new name (formerly TADA) The Motor Vehicle Retailers of Ontario name officially takes effect May 1. Bourgon outlines the reasoning behind the name changes …
It should be a no-brainer to attract high-energy and motivated people into auto retail careers As we slowly emerge from another winter, dealerships across Canada will be hiring salespeople for the spring market and hunting for “The Next One.” However, …
Many dealerships don’t like audits but they are a necessary part of the business Many dealerships in Canada are going through their year end audit right now. It happens every year and, for some reason, has historically been assigned a …
Additional technology is no match for old fashioned personal customer service Service Advisors are probably one of our most valuable resources, however the job continues to be one of the lower paying and most stressful in a dealership. We continually …
Exploring the tools available to a dealership are key aspects of retaining customers As we make our way through the early months of 2023, the new automobile sector continues to face significant challenges—that primarily come in the form of supply …
Battery chemistries will replace engine specs in your new vocabulary By 2035, if today’s plans and edicts are all realized, 100 per cent of the new cars and light trucks on sale to the public will be battery electric vehicles …
There’s a lot of change in the air and dealers are thinking their way through it As we sit here in the first quarter of 2023, having lived through two tough years of uncertainty, what can we expect in the …
Over the last two years we’ve seen some impressive investment announcements in the Canadian automotive industry the size of which we’ve literally never seen before. These investments are not just in the vehicle manufacturing sector but also in the supplier …
The rise of digital automotive retailing has changed the F&I game The automotive industry has come a long way since the days of customers walking onto the lot and spending hours perusing the showroom floor. The rise of digital automotive …
The DMS is the ‘source of truth’ for your information. It’s that system of record, and it connects everything The Dealer Management System (DMS) is a ubiquitous term for anyone working in auto retail. What does it mean today? In …
Dealers keep watchful eye on OEMs as some attempt to move the goalposts on their relationship status There is a growing anxiety among dealers throughout the world who are concerned about manufacturers either considering or actively changing the method in …
