What’s it like being a customer at your dealership? Typically, the first experience a new customer has with your dealership is with the sales department. This experience sets the tone for the relationship throughout their ownership of the vehicle and …
A unified approach, that includes governments, is required to curb auto theft epidemic. Almost every day on the news, in social media or elsewhere you will hear stories of Canada’s “epidemic” auto theft problem. The question on the minds of …
From physical threats to cyberthreats, dealerships are facing more risk on all sides. We look at what you can do to help reduce your risk. Not a single player in the automotive industry, from OEMs to dealers, suppliers, and consumers, …
Keep your service teams busy. It’s good for them and good for your bottom line. The top three greatest mysteries of human history; the Lost City of Atlantis, Stonehenge and of course Unapplied Time. That nasty number on the financial …
Now is the time to make your plans for next year, especially with so much uncertainty. In many ways I find that the beginning of fall is the perfect time to start planning for next year. By the time …
CanadaOne Auto is scheduled to announce the purchases of 12 dealerships in the next few weeks that would more than double its total in the last three years, while also launching a non-profit to donate $30 million towards mental health. …
The Canadian Automobile Dealers Association said it is thankful for the commitment of the Ontario government and the province’s police to crack down on the escalation of car theft following the results last week of a Toronto Police Service sting …
Electric vehicle incentives in the United States are expected to wield a heavy hand in terms of 2023 fourth quarter and 2024 first quarter sales volumes, according to a recent update from J.D. Power. “‘What do I have to do …
A new Genesis Retail Experience facility opened for business in Ottawa, Ont., this fall. At 21,000 square-feet, the company has described it as the brand’s largest such facility in North America. This is one of the Dilawri Automotive Group’s newest …
Strike action has ended at Stellantis’ Canadian facilities after Unifor reached a tentative agreement with the automaker on Oct. 30, which follows the pattern agreement the union reached with Ford and General Motors this year. “I am proud of our …
Centennial College hosted a Jill of All Trades event on Oct. 24 meant to inspire young women in high school to consider careers in skilled trades and technologies. More than 100 students from school boards across the Greater Toronto Area …
This week, for the period ending on Oct. 28, the Canadian used wholesale market experienced a decline in prices of -0.27%. That is compared to the previous reporting period of -0.47% and a 2017-2019 average (for the same week) of …
