Retail sales returned to stability for the first quarter of 2024 with a performance that DesRosiers Automotive Consultants described as decidedly muted across the Canadian automotive industry. “Gasoline stations saw some pullback as a result of falling gas prices, down …
The New Car Dealers Association of BC (NCDA) formally installed a new Board Chair and new Board members, while also paying tribute to outgoing members for their service. Ann-Marie Clark officially took up the position of Chair during the NCDA’s …
The rollercoaster continues with prices in the Canadian used wholesale market slipping to -0.31% from the prior week’s -0.23%. According to Canadian Black Book, the car segment fell by -0.19% during the week ending on June 1, compared to the …
FortisBC announced that its network of public electric vehicle (EV) charging stations has surpassed 50,000 units. The company owns and operates 42 direct charge fast charging stations at 22 sites across its service area in British Columbia’s Southern Interior. It …
The Minister of Transport and Québec Lieutenant, Pablo Rodriguez, recently announced the construction of a new $29 million laboratory meant to expand the Motor Vehicle Test Centre’s capacity. “These investments at the Motor Vehicle Test Centre will transform it into a …
Getting the approach just right is what counts in the F&I office. Overwhelm your customers and they buy less A December 2023 white paper by CDK Global sheds light on some evolving dynamics in automotive, particularly in the world of …
The Vancouver International Auto Show 2024 exceeded expectations and broke attendance records It was four long years without the Vancouver International Auto Show (VIAS), and now that the curtain has officially closed on the 100th edition — what a spectacular return to …
Dealers are facing one of the most uncertain periods in their history. Time will tell how it will unfold. Stay vigilant. The challenges facing automobile dealers are increasing at an alarming rate. The forces of nature that historically impacted automobile …
Planning for growth in the retail automotive space requires assessing the risks you might face Professional boxer Mike Tyson has a famous quote: “everyone has a plan until they get punched in the mouth.” I love this one. To me, …
Will there be electric tears shed in our ZEV showrooms? Yes, we are moving to a zero-emission vehicle (ZEV) future, which is clearly the right thing to do for the planet. But what is the average consumer likely to see …
Express Service at dealerships often fails. Follow our advice for greater results We have, in previous columns, discussed appointments, being prepared for the customer’s arrival, and service reception. We thought this would be a good spot to introduce Express Service. …
Some dealership groups boost training results by creating their own auto group university You spend thousands of dollars each year for technician training, sales training, management / leadership training, customer experience, software training, safety training and more. Some dealer groups …
