At the Western Canadian Dealer Summit in Lake Louise, four dealers detailed how they are adapting to rising workplace expectations, rapid AI adoption, uneven EV demand and shifting OEM relationships. Dealer moderator Ann Marie Clark, Executive Vice Chair of the …
The Canadian automotive marketplace is headed for tough times in 2026 because of economic and geopolitical inconsistencies, combined with lingering effects from COVID that are wreaking havoc and creating volatility in terms of selling cars to consumers, an industry analyst …
The Toyota RAV4 has taken the top spot in Équité Association’s annual Top 10 Most Stolen Vehicles list for 2024 for Canada. They said the results underscore the ever-evolving tactics of organized crime. The 2021 Toyota RAV4 is new to the top …
Cox Automotive’s chief economist since 2017, Jonathan Smoke, has been named executive vice president and chief strategy officer, the company recently announced. Smoke takes over the role from Amy Mills, who will be retiring at the end of the year …
The Western Canadian Dealer Summit (WCDS) returned to the Fairmont Chateau Lake Louise this past weekend with record numbers, a sold-out tradeshow and two days of programming that kept dealers focused on the road ahead for automotive retail in Canada. …
The 2025 Western Canadian Dealer Summit is in the books and it’s one that will be long remembered. The majestic Lake Louise and its surrounding mountains made for a perfect backdrop for an inspiring few days of learning and networking. …
Dealers received a detailed picture of how Canadian retailers are using, and often struggling with, their technology tools during a Saturday presentation of the first-of-its-kind Canadian Automotive Retail Technology Study (CARTS) at the Western Canadian Dealer Summit (WCDS) in Lake …
Agnes Di Leonardi and John Hiscock are the 2025 Canadian Black Book Automotive Icon Award recipients. Both were presented with their awards on Wednesday at Canadian Black Book’s annual symposium at the Universal Event Space in Vaughan. Their contributions to …
The ongoing threat of fraud and the use of artificial intelligence are two of the biggest challenges dealers are facing, two automotive group executives said at the 2025 Talk Auto Conference. Jamie Johnston, managing partner of Orangeville Honda, which is …
For the first time, DesRosiers Automotive Consultants (DAC) has produced a clear profile of the used vehicles that moved from Canada into the United States in 2024. This includes volumes, brand distribution and vehicle age. The data, published in the …
U.S. dealerships are losing service customers at a steady pace, even as demand for repairs continues to rise. According to Cox Automotive’s 2025 Service Industry Study, dealers have lost 12 per cent of service visits to independent competitors since 2018, …
Auto Shield has appointed longtime automotive executive Scott Ashby as Senior Vice-President of Operations, marking a key leadership addition as the company continues its national expansion and digital transformation. The Oakville-based provider of protection products and claims administration solutions said …
