J.D. Ney, Director, Canadian Automotive Practice Lead at J.D. Power, recently shared the results from the first wave of the company’s 2020 Canada COVID-19 Vehicle Owner Pulse on LinkedIn. The study offers some interesting insights for dealers. More than 90% …
Canadian auto dealer editor Todd Phillips talks with Larry Hutchinson, President of Toyota Canada, about how the company is adapting to the pandemic and supporting dealers and customers. Hutchinson says the crisis has emphasized how important dealers are for the …
Toyota Canada and its dealers have teamed up with Canadian Blood Services and Héma-Québec to communicate the importance of donating blood, even amid the COVID-19 crisis. The OEM expanded its existing relationship with the organizations by donating more than $1 …
Alexi Venneri, Co-founder and CEO of Digital Air Strike, talks about the COVID-19 impact on dealerships in the U.S., what the company is doing to help both American and Canadian customers, and offers some advice on what dealers can do …
At this point, it’s no secret that dealers are anticipating a significant financial blow to their bottom line — and data from Canadian Black Book’s latest national survey appears to back up the inevitable. According to the survey, conducted between …
Eighty-seven per cent of dealerships in Canada have seen their revenues decline by more than 30 per cent due to the impact of COVID-19, according to a national survey from the Canadian Automobile Dealers Association (CADA). The findings in the …
Canadian auto dealer publisher Niel Hiscox talks with Michael Stassen, President, and Sandra Conrad, HR Specialist and CSR with DealerPILOT about key HR issues dealers need to consider during the pandemic and afterwards. Dealerships need to carefully assess how they …
Andy Moss, CEO of Roadster, has been watching the auto industry move quickly to adopt digital retailing — but now it’s in overdrive. Michelle Denogean, the company’s CMO, discusses how dealers are adapting, and the longer-term implications for digital commerce …
Monte Weis, President of Weis Group, talks about how dealerships will be adapting their physical locations in the short-term to accommodate physical distancing and providing touchless services. Weis also looks at the impact the pandemic might have on factory image …
China is handing out cash to car buyers to help revive the country’s automotive market, which suffered massive sales declines in the first quarter of 2020 — particularly due to COVID-19. “The auto industry plays a crucial role in China’s …
Quebec is considering its next steps for business in the province as it prepares for a post-COVID-19 world. “It will be a new world,” said Pierre Fitzgibbon, Quebec’s Economy Minister. He expects the behaviour of both consumers and governments to …
Volkswagen will offer financial assistance to its U.S. dealers who choose to help out during the novel coronavirus pandemic by using their loaner fleet to pick up and deliver essential supplies in COVID-19 affected areas. “Only dealership employees will be …
