Lincoln led the overall nameplate rankings in the J.D. Power and Associates 2011 U.S. Vehicle Dependability Study (VDS), released last week, while Toyota (including Lexus and Scion) claimed more segment awards than any other automaker. Following Lincoln, completing the top …
Pfaff Automotive Partners is one of the first Canadian automotive retailers to be named one of Canada’s 50 Best Managed Companies program for 2010, in the annual award’s contest sponsored by Deloitte, CIBC, National Post and Queen’s School of Business. …
A wide-ranging outline of Toyota’s ‘Global Vision’ for the future, presented last week by Toyota Motor Corporation president, Akio Toyoda, revealed that the company plans to add about 10 more hybrids to its portfolio by 2015, as well as continue …
Despite the publicity surrounding the recalls, consumer confidence in the Toyota brand appears strong. Reader’s Digest readers across Canada have voted Toyota as one of their 2011 “Most Trusted Brands”, marking the third consecutive year that Toyota has been named …
The Montreal-based Automobile Protection Association (APA), long a thorn in the side of the auto industry in Canada, has released its Annual Review of the Auto Industry, expressing dismay over the drop in standards for new vehicle advertising. There is …
Tools and technology are advancing at a rapid rate I didn’t really think about it at the time, but my last article was somewhat like a preview of this year’s National Automobile Dealers Association (NADA) Convention and Expo in San …
So it’s important that you are perceived to be honest with your staff Trying to quantify how much money it costs your business when the staff feel like they are being cheated is hard to calculate and even tougher to …
Some Trends Worth Watching The previous article in this space attempted to provide some insight into the year ahead in the Canadian wholesale marketplace, with commentary from ALG, Foss National Leasing and Go Auto officials. Each one offered a unique …
Positive media coverage will be a driving force for positive results It’s no secret that 2009 was a brutal year for the automotive industry all across the world. Nowhere was this truer than in North America, and the downturn, as …
But new-vehicle dealers’ share is shrinking Canada is primarily a used-vehicle market and this trend continued in 2010 according to data released recently by DesRosiers Automotive Consultants. Used-vehicle sales of 2.89 million units – up 3.6 percent from 2009 – …
But low SAAR is cause for concern Based on January’s new-vehicle sales, the volatility in the Canadian market is far from over. For some brands, January set new records, while for others, sales were down dramatically. Overall Canadian sales were …
Digital solutions can help drive success in one of a dealership’s most challenging areas For some dealers, inventory can either be a blessing or a curse. Have the right vehicles in stock and you can often move metal off your …
