MOBILE APP CAPTURES AND SHARES FEEDBACK FROM CUSTOMERS In business, any business, you’re only as good as your reputation. And reputation is something a lot of dealers find themselves struggling with. From a consumer standpoint, car dealers don’t often rank …
Manheim Canada has announced the appointment of Don Wallace as general manager of Manheim Toronto. In his new role, Wallace is responsible for all business operations at Manheim’s Canadian flagship location, and the country’s first and largest auction. A respected …
A new poll by the Traffic Injury Research Foundation (TIRF) reveals that some groups of Canadians continue to be less aware of the existence or the functioning of vehicle safety features. In a follow-up survey to the 2011 public survey, …
Premier auto dealer review site DealerRater has launched a Canada-specific mobile optimized web site. Canadian automotive consumers can now easily research dealer reviews, rate their own car dealership experiences, and browse cars for sale using mobile browsers on iPhone, Blackberry …
South of the border, Ford Motor Company is on pace to set an all-time Certified Pre-Owned vehicle sales record this year with 228,000 Ford, Lincoln, Mercury certified vehicle deliveries — representing 32 per cent growth versus 2012. “A robust CPO …
DealerSocket’s Enterprise Dashboard Reporting has been named a finalist for the DrivingSales Innovation Cup Award for the Most Innovative Dealership Solution of 2013. Enterprise Dashboard Reporting was selected by a panel of dealer judges from a very competitive field and …
Scotiabank has announced the appointment of Ruth McBride to the position of vice-president manufacturer partnerships, Dealer Products & Programs. In her new role, McBride will be responsible for the overall strategy for product development of retail, manufacturer partner and commercial …
SiriusXM has launched Service Lane, its new program that provides a complimentary two month SiriusXM subscription to qualifying customers who have their satellite radio-equipped vehicles serviced at participating auto dealerships. “Service Lane is being embraced by dealers as a way …
Dealer software and services provider The Reynolds and Reynolds Company, recently announced that Kia Canada Inc. has named Reynolds as a Certified Dealership Management System (DMS) Provider for Kia dealerships in Canada. Reynolds and Reynolds offers the ERA DMS to …
Toyota Canada Inc. announced an agreement to settle economic loss litigation in Canada related to Toyota recalls in 2009 and 2010. The automaker said that turning the page on this legacy legal issue is in the best interests of the …
Hyundai-Kia America Technical Center, Inc. (HATCI) has partnered with the University of Michigan on two advanced automotive engineering projects focused on distracted driving and fuel economy. With its main campus located near HATCI’s Superior Township., Mich., location, the University of …
CarProof has announced that Steve Macaluso, director of Corporate Accounts, is leaving the company to assume the role of managing director at Copart Canada. Macaluso has been with CarProof since 2010 and brought with him 14 years of experience in …
