The sudden news that the B.C. government is changing its electric vehicle rebate program has the province’s automotive dealers and its association disappointed and confused. Blair Qualey, President and CEO of the New Car Dealers Association of British Columbia (NCDA), …
Fifty years after opening its first Porsche dealership and 65 years after it started as a business, Mark Motors Group celebrated both anniversaries in style. Earlier this month, the Ottawa-based dealership group opened Mark Motors Porsche Destination Centre, replacing the …
For an automotive distributor that began working out of a trailer and with an unusual way of marketing its cars to customers, Genesis Niagara in St. Catharines has come a long way. Owned by the Performance Auto Group and Distributor …
It didn’t take long for Tricity Auto Group’s subscription to a company specializing in identity fraud detection software to catch someone attempting to purchase a car with another person’s driver’s license. About two months ago, the B.C. company paid to …
More dealership training and facility changes are needed to provide a truly greater customer experience for buying and owning electric vehicles As manufacturers ramp up electric vehicle production to meet the Canadian government’s mandate to move away from gas-powered cars …
The Ontario Ministry of Public and Business Service Delivery has rejected a controversial proposal to add a two-day cooling-off period for consumers to walk away from a deal for a vehicle they have purchased. The proposal, one of several harvested …
Dealers can improve their business if they start treating leads as people rather than sales and instead create a culture of customer hospitality, according to industry experts who spoke at the 360.Agency forum Selling In The New Disruptive Reality. Mathew …
The Zanchin Automotive Group has turned to a high-profile former Toronto Maple Leafs’ player to assist the company in promoting its newest and most significant dealership. The group hired Nick Kypreos, who played briefly for the Toronto Maple Leafs in …
Family-operated Century Auto has added to its Atlantic Canada base and brands with the acquisition of a Mazda store in Halifax, N.S. The company began in 1986 with founder Ron MacGillivray, who opened a Chevrolet/Buick/GMC dealership in his name in …
British Columbia-based Steve Marshall has expanded his dealership group into the United States with the acquisition of two Ford stores in Hawaii. Marshall began with one store at the age of 19, then grew his company with a total of …
Now that Honda Canada has committed $15 billion in the future towards building electric vehicles in Ontario, the president/CEO of the company in Canada is hoping all of its dealers embrace it. “Our (message to our dealers) is, I think, …
Artificial intelligence and machine learning are becoming integrated into many aspects of a dealership’s operations Mention artificial intelligence and how it is being used by dealerships in marketing, sales, finance and service, and you’ll discover it already exists but just …
