New government policies and increased regulator scrutiny to protect consumers are making it harder to sell cars and F&I products Many Canadian dealerships and their dealer associations are becoming increasingly frustrated with federal and provincial government regulatory agencies putting up roadblocks …
Ontario dealers will have more time to provide aftermarket warranty documents and payments to warranty sellers following amendments to the Motor Vehicle Dealers Act (MVDA) by the Ministry of Public and Business Service Delivery and Procurement. The change from seven …
OpenRoad Automotive Group is expanding its core business with a sister company featuring car washes in a bright, open design to create an experience for its customers buying and servicing vehicles. The B.C.-based company, which will celebrate its 25th anniversary …
Canadian manufacturers are concerned about reaching the goal set by the federal government to achieve 100 per cent zero-emission vehicles by 2035. However, there is also a concern about the threat of China exporting inexpensive electric vehicles into the country. …
The sudden news that the B.C. government is changing its electric vehicle rebate program has the province’s automotive dealers and its association disappointed and confused. Blair Qualey, President and CEO of the New Car Dealers Association of British Columbia (NCDA), …
Fifty years after opening its first Porsche dealership and 65 years after it started as a business, Mark Motors Group celebrated both anniversaries in style. Earlier this month, the Ottawa-based dealership group opened Mark Motors Porsche Destination Centre, replacing the …
For an automotive distributor that began working out of a trailer and with an unusual way of marketing its cars to customers, Genesis Niagara in St. Catharines has come a long way. Owned by the Performance Auto Group and Distributor …
It didn’t take long for Tricity Auto Group’s subscription to a company specializing in identity fraud detection software to catch someone attempting to purchase a car with another person’s driver’s license. About two months ago, the B.C. company paid to …
More dealership training and facility changes are needed to provide a truly greater customer experience for buying and owning electric vehicles As manufacturers ramp up electric vehicle production to meet the Canadian government’s mandate to move away from gas-powered cars …
The Ontario Ministry of Public and Business Service Delivery has rejected a controversial proposal to add a two-day cooling-off period for consumers to walk away from a deal for a vehicle they have purchased. The proposal, one of several harvested …
Dealers can improve their business if they start treating leads as people rather than sales and instead create a culture of customer hospitality, according to industry experts who spoke at the 360.Agency forum Selling In The New Disruptive Reality. Mathew …
The Zanchin Automotive Group has turned to a high-profile former Toronto Maple Leafs’ player to assist the company in promoting its newest and most significant dealership. The group hired Nick Kypreos, who played briefly for the Toronto Maple Leafs in …
