Better training for your dealership’s F&I teams can improve the department’s profitability — and boost employee retention. For dealers, the outcomes of customer discussions in their business offices — whether online or in person — have a direct impact on their dealership’s …
The new Chair of the Canadian Automobile Dealers Association is a fourth generation car dealer, helping oversee a network of dealerships that also includes the fifth generation that are hard at work serving their customers across Newfoundland and Labrador. Jonathan …
Garage insurance programs adapt to cover new types of risks and perils dealers now face. Dealers have enough to worry about today. Changing consumer expectations, managing relations with their OEMs, growing new and used vehicle sales and keeping their teams …
Car dealers are doing everything they can to try to digitize the shopping and purchase experience for their customers. But a new study from J.D. Power found that their lenders aren’t keeping pace with the digital experiences provided by other …
Electric carsharing fleet management leader Louélec is receiving $3 million in funding from Desjardins to support its growth. The money will allow the company to roll out its plan to acquire 400 new EVs so it can provide innovative solutions to facilitate …
Canadian auto dealer loves to share stories about dealers who give back. Comox Valley Dodge raised $32,485 at its first annual Community Champions Gala. “The event hosted more than 135 guests to a night of education and philanthropy, specifically engaging …
Among AutoTrader’s Top-10 most-searched vehicles in 2023, 60 per cent of the list comprises luxury sedans and sports cars. The Porsche 911 rose for the first time to the #2 spot nationally, up from #6 last year, moving the Honda …
Canadian auto dealer senior editor Todd Phillips interviews Jake Stacey, EVP Sales & Training at LGM Financial Services, about the changing expectations for a better customer experience in the F&I office. Stacey works with dealerships to help improve their F&I …
A jam-packed room of dealers and dozens more online listened intently to Dale Pollak, Founder of vAuto, as he offered his insight on a new approach to pricing and selling used vehicle inventory at a private dealer event in Toronto, …
Canadian Black Book’s TalkAuto conference was held this week in Vaughan, Ont., bringing together a cross-section of attendees from the automotive ecosystem, including OEMs, lenders, industry analysts, dealers and suppliers. The jam-packed room was treated to an equally packed agenda …
As of press time, it was full steam ahead for the return of Canada Night at NADA. This event, initially sparked a few years ago by Alan Bird and his colleagues over at SCI Marketview, now taq Automotive Intelligence, was …
Canadian auto dealer Senior Editor Todd Phillips interviews David Frum, journalist with The Atlantic and a frequent contributor on U.S. cable television, about his return to Canada for the 2024 CADA Summit. Frum will be appearing on a panel with …
