The latest survey from the Équité Association found that Canada’s auto theft situation is only getting worse, with 84 per cent of Canadians now concerned about the increase in crime within their community. The report notes that many provinces have experienced …
The Kelowna Auto Dealers Association in British Columbia donated a notable $230,000 to the BC Cancer Foundation to replace its current systemic cancer therapy suite with a new one, according to the Motor Dealers Association of Alberta. The total donation …
This year, dealers planning on attending the Western Dealer Summit can expect to do so at the Fairmont Château Lake Louise in Alberta between November 16-19, 2023. The Summit is a partnership between the Motor Dealers Association of Alberta, the …
Hyundai Auto Canada recently received accolades for Best Workplace Culture and the CCDI Award for Excellence in Diversity and Inclusion during the 10th anniversary celebration of the annual Canadian Human Resources Awards, which took place at the Westin Harbour Castle …
I encourage you to read the column on artificial intelligence on page 34 by Dee Murphy-Brown in this issue. As I was editing her column, I was struck by the line: “Over the next half-decade, early adopters will likely start …
A solid employee benefits plan can be a competitive advantage in recruiting top talent. In the battle for talent, dealerships need all the tools at their disposal to attract, recruit and retain their key employees. That means providing a solid …
BRITISH COLUMBIA Marv Jones Honda celebrates 50th anniversary Marv Jones Honda is celebrating 50 years of operation, though the founder has retired and passed the reins to his son while the original dealership has long since been replaced by a …
Genesis Kelowna, part of the Kot Auto Group, opened its first standalone luxury boutique this month to showcase the brand’s contemporary design. Announced around mid September, the British Columbia-based distributorship is located just off Highway 97 on Cary Road. The …
Dealers may be interested to note that this week’s update from Canadian Black Book shows Canadian used wholesale market prices declined -0.33% for the period ending on Sept. 19, compared to the prior week’s -0.16%. CBB’s Market Insights report found …
A new report from Reputation, which deals in reputation experience management, found that consumer review volume is surging year-over-year — up 11 per cent from 2022. Eighty-four per cent of respondents said reviews are important when selecting a dealership, while …
Canadian auto dealer Senior Editor Todd Phillips interviews J.D. Ney, Director of Automotive Practice at J.D. Power Canada, about the findings of the J.D. Power 2023 Canada Customer Service Index—Long-Term (CSI-LT) Study. The report found the market for service was …
Canadian Black Book’s annual automotive industry conference known as TalkAuto is set to take place on November 8 this year at the Universal EventSpace in Vaughan, Ont. The event will be headlined by Kia Canada CEO Elias Al-Achhab, while …
