RTD/TriCan announced in a press release that it is launching a new tire distribution brand to help service local markets. Called National Tire Distributors (NTD), the new brand will incorporate existing people, products and programs from TriCan and RTD to …
In the final installment of six-ways to lose money in service, Jim Bell shows why average hours per customer-pay work order under 1.5 hours can pose a significant problem When it comes to average hours per customer-pay work under 1.5 …
Dealertrack Canada introduced an advanced inventory management tool called Inventory+, that provides a 360-degree market insight with enhanced mobile capabilities and innovations to accelerate workflow. “This new inventory management solution brings all the powerful capabilities of our previous offerings together, …
CDK Global has held nearly 30 complimentary expos for hundreds of dealers around the U.S. over the past year, and is showing no signs of stopping, the company said in a recent press release At past CDK Global expos, industry …
Groupe PPP, a leader in the extended warranty market and sales of complementary insurance products, recently announced a partnership with RSR Global (formerly Roy Speed & Ross Ltd). Groupe PPP says it will enhance its range of products by adding …
Actor John Paul Tremblay has had an obsession with cars and speed since he was a child Celebrity: John Paul or “JP” Tremblay Profession: Actor, Writer, and Producer Vehicle: 1967 Camaro RS, 2005 Porsche 911 Turbo and 2010 Porsche Cayenne …
In recent conversations with our dealers, we’re hearing that 2014 was an action-packed year, with sales and opportunities growing at record pace. The new year looks just as promising, with more than 1.8 million vehicles forecasted to move from your …
In order to bring a level of festivity to this issue, we will turn our attention to the Chinese New Year. How does Chinese New Year relate to facilities? As it is typical, this column strives to introduce facility-centric ideas …
Why trust and not price is the key to not only earning our customers’ business but also retaining it Is Ivan Pavlov alive and well and working in your dealership? Pavlov, if you remember, was a Nobel Prize winning Russian …
The end of the year lends itself to reflection and taking stock of where things sit. So what has been happening to the auto retail sector? As we enter the New Year I normally use the January article to predict …
Automakers need to keep a close eye on environmental regulations At the time of writing this piece, it was unclear exactly what kind of a motor vehicle sales record Canada was going to set in 2014, only that it was …
Canada’s current tax system is a direct result of our desire for democracy and deductions The federal government has finally moved into a surplus position after years of recession-induced (and stimulus-increased) deficits. Thus it has been able to fulfill some …
