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TalkAuto 2020

December 8, 2020

Taking stock and looking ahead Canadian Black Book and J.D. Power’s 2020 TalkAuto@Home conference offered a detailed overview of the automotive industry from a variety of angles, provided in one-hour webinars spread throughout the week of November 16. During his …

Here we go again…

December 8, 2020

Just as people in the auto industry were starting to use the past tense to describe their experience with the pandemic, outbreaks of COVID-19 have sprung up across the country, and in some ways we are now back to where …

Silicon Valley, eh?

Amid the flood of information that comes through our inboxes, once in a while something really stands out. At a time when so much is expected to change in the automotive customer experience and the tools that support the retail …

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